2021-12-9 Repair Order and Repair Status Meeting Minutes
Public Page
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  CIECA 500 Westover Dr #11617; Sanford, NC 27330Â
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Date
Dec 14, 2021
ANTITRUST STATEMENT
As participants in this meeting, we need to be mindful of the constraints of antitrust laws. There shall be no discussions of agreements or concerted actions that may restrain competition. This prohibition includes the exchange of information concerning individual prices, rates, coverages, market practices, claims settlement practices, or any other competitive aspect of an individual company’s operation. Each participant is obligated to speak up immediately for the purpose of preventing any discussion falling outside these bounds.
Agenda
Antitrust and Meeting minutes acceptance
Meeting for 2022
Meeting Times and Content
Second Tuesday of the Month 10am CST
Semi Annual/Kickoff Meetings
Jan 12, 2022, 11-Noon CST – Appointment Messages (Scheduling Committee)
Jan 12, 2022, 12-1 CST – Assignment and Attachment Messages (CER, Glass, Rental, Scan, Subrogation, and VDI Committees)
Jan 12, 2022, 1-2 CST – Valuation Messages (Total Loss Committee)
Jan 12, 2022, 2-3 CST – Disposition Message (Salvage Committee)
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Jan 13, 2022, 11-Noon CST – Authorization Messages (Rental and Repair Status Committees)
Jan 13, 2022, 2 – 3 CST – Estimate and Claims Messages (Calibration, CER, Glass, SCAN, and VDI Committees)
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January 26, 2022, 11-Noon CST – FNOL Messages (FNOL Committee)
January 26, 2022, 12 – 1 CST – Invoice and Status Messages (Glass, PMP, RP&I, Rental, Salvage, Subrogation, and VDI Committees)
January 26, 2022, 1-2 CST – Survey and Title Messages (CSI and Motor Vehicle Titling Committees)
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January 27, 2022, 11-Noon CST – Procurement Messages (CER, Glass, PMP, RP&I, Repair Order and Scan Committees)
Review CIECA.com Traffic pattern
Review Survey data
Build Sheet/OEM Repair procedure
Estimate open API
Meeting Minutes
Antitrust Accepted
Meeting minutes Accepted
Meeting Times
Second Tuesday of the Month at 10am CST is still a good time to meet for the Committee through 2022
Semi Annual/Kickoff Meetings
In the past CIECA had Semi Annual Meetings to meet with Maintenance Mode Committees to inform them of the changes that were going on within CIECA and to reach out for any projects that may need to be worked on in the next release. CIECA started sharing the Release Content in CIECAST Webinars after the Release was completed. The need for the Semi-Annual meeting became a reach to find release work and there was very little response.
The New CIECA.com design and concepts of using Products instead of Committees to publish documentation, means that we need to start up all the committees to get feedback on the documentation. The Proposed Meetings were sent out to CIECA chairs to get feedback on dates and conflicts. At end of week, I will send out meeting invites to the Committees to get them on Calendars for next year.
These meetings will hope to bring cross committee discussion and identify any pain points with the current standards and documentation to help create solutions.
The cross-committee structure may be used when creating the APIs for CIECAS next generation of standards. For Products such as Assignment, Estimate, Procurement, there are many teams that use that product, and we want to make sure they all have part in creating the standards.
Review CIECA.com Traffic pattern
Paul provided Traffic report
Previous 5 weeks 16,692
Session counts by Week
Oct 24-30 = 4,089
Oct 31 -Nov 6 = 2,900
Nov 7 - Nov 13 = 2,699
Nov 21-27 = 3, 773
Daily Session Counts (Range 239-1,582)
Nov 1 (First Day) 447
Nov 16 = 575
Nov 17 = 552
Nov 18 = 758
Nov 21 = 286
Nov 26 = 1,582 Black Friday Special
Nov 27 = 251
Nov 28 = 239
Top Pages
Home page 4,883
Signin 2,291
BMS Standards 450 - This is probably all Paulette lol
Contact Us 408
Standards overview 389
Busy Days
Friday 2,690
Thursday 2,294
Tuesday 2,148
Monday 1,901
Wednesday 1,753
Review Survey data
Document will be in Working Docs for the Committee
We see a number of people that had concerns about things that CIECA does provide and/or have solutions
How do we get this information back out to everyone when they are anonymous responses?
Responses to Survey’s are low
We could use a good technical contact survey
Build Sheet/OEM Repair procedure
VDI will be joining the meetings as with all groups as mentioned above with the Kickoff meetings in January
Estimate open API
The Kickoff meeting to Estimate will be in January
This committee can determine after January if we need these committee meetings or if the other cross over meetings will be enough.
We had a brief introduction of members.
Have a Safe and Happy Holiday
Up Next
Antitrust and Meeting minutes acceptance
Coming Soon
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Participants
Paulette Reed (Scribe)
Paul Barry
Rachel Collector
Jim Puskas
Chris Hall
Phil Martinez
Owen Miller
Kim DeVallance Caron
David Willett
Tom Sheltrow
Participants in the meetings are noted for your information. If you have questions on the committee’s activities, please contact a recent attendee. https://cieca.atlassian.net/wiki/spaces/ROSC
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