November 2024 - Marketing Communication Plan

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WEEK 1: Monday, November 4

 

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Industry Event

MSO Symposium

Dan Risley, VP of Quality Repair & Market Development for CCC Intelligent Solutions, and a member of CIECA's Board of Directors, welcomed attendees to the 13th annual MSO Symposium today in Las Vegas, NV, as the Content Director. The Automotive Service Association is hosting the event.

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WEEK 1: Monday, November 4

 

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Industry Event

MSO Symposium

Roy Schnepper, owner of Butler's Collision, and a member of CIECA's Board of Directors representing the Automotive Service Association® (ASA), welcomed attendees to the MSO Symposium today in Las Vegas, NV. Schnepper is the immediate past chairman of ASA, which is hosting the 13th annual event.

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WEEK 1: Monday, November 4

 

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Industry Event

MSO Symposium

The master of ceremonies at today's MSO Symposium is David Simmons, CEO of Caliber Holdings Corporation, a CIECA member company. The event is being hosted by the Automotive Service Association® in Las Vegas, NV.

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WEEK 1: Monday, November 4

 

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Industry Events

MSO Symposium

During today's MSO Symposium, Kyle Krumlauf, Director of Industry Analytics at CCC Intelligent Solutions, a CIECA member company, provided an overview of trend fluctuations and new norms in the property and casualty insurance economy. The event is taking place in Las Vegas, NV, and is being hosted by the Automotive Service Association - ASA®.

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WEEK 1: Monday, November 4

 

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Industry Event

MSO Symposium

During the MSO Symposium today, in Las Vegas, NV, a panel discussion was held focused on calibrations. The 13th annual event is being hosted by the Automotive Service Association®.

Dan Risley (far left), CCC Intelligent Solutions, a CIECA member, moderated the panel discussion. Panelists included Brian Fening, Liberty Mutual Insurance; Michelle Sullivan, Certified Collision Group; and Craig Edmonds, asTech - Driven by Repairify (all of which are CIECA member companies); and Rich Harrison, CollisionRight; and Dan Tessadri, CSAA Insurance Group, a AAA Insurer.

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WEEK 1: Monday, November 4

 

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Industry Event

MSO Symposium

Ryan Taylor, CEO of BodyShop Booster, a CIECA member company, talked about the power of AI today, tomorrow and next year at the MSO Symposium today. The event, being held in Las Vegas, NV, is hosted by Automotive Service Association®.

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WEEK 1: Monday, November 4

 

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Industry Event

MSO Symposium

CIECA Chair Ashley Denison, CIO at Caliber Collision, participated in a panel discussion today during the MSO Symposium focused on data security, system stability and the current state of the collision repair industry. The event, hosted by the Automotive Service Association®, is being held in Las Vegas, NV.

L to R: Moderator Dan Risley, CCC Intelligent Solutions; a CIECA member company; Ashley Denison; Spencer Colemere, Cisco; Jerry Davis, Microsoft; and Kyle Rankin, CCC Intelligent Solutions.

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Week 1: Tuesday, November 5

 

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Industry Event

CIC

Dan Risley, VP of Quality Repair & Market Development for CCC Intelligent Solutions, and chair of the Collision Industry Conference (CIC), welcomed attendees to today's CIC meeting. Risley pointed to the Consumer "Empty Chair," introduced by past CIC Chairman Jeff Peevy, AMAM, and reminded everyone that the consumer is the "end user" of an insured/repaired/calibrated vehicle.

 

 

 

 

 

 

WEEK 1: Tuesday, November 5

 

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Industry Event

CIC

In memory of Al Estorga, one of the founders of the Collision Industry Conference (CIC) who recently passed away, Jeff Hendler shared thoughts about the significant contributions Estorga made to the collision repair industry.

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WEEK 1: Tuesday, November 5

 

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Industry Event

CIC

Jordan Hendler, administrator of the Collision Industry Conference (CIC), provided a marketing update and welcomed new attendees to the meeting today.

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WEEK 1: Tuesday, November 5

 

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Industry Event

CIC

During today's Collision Industry Conference (CIC), the Data Access, Privacy & Security Committee held a panel discussion focused on data and cyber protections and the impacts to business. The committee is co-chaired by Trent Tinsley, Entegral, and Pete Tagliapietra, DataTouch, both of which are CIECA member companies.

L to R: Panelists Shaughn Kennedy, SPARK Underwriters, and Jim Dye, Body by Cochrane, with moderator Trent Tinsley.

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WEEK 1: Tuesday, November 5

 

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Industry Event

CIC

At today's Collision Industry Conference (CIC), the Industry Relations Committee held a panel discussion focused on risk and liabilities in collision repair. Panelists included representatives from different segments of the industry, including repair, insurance and OEM.

L to R: Committee Chair Jim Keller AAM; Ron Reichen, Precision Auto Body & Painting; David B Willett, SPARK Underwriters; Dan Tessadri, CSAA Insurance Group, a AAA Insurer; Michael Giarrizzo Jr, DCR Systems (a CIECA member company; and Mark Allan, Audi of America.

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WEEK 1: Tuesday, November 5

 

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Industry Event

CIC

During the Collision Industry Conference (CIC) today, the Emerging Technologies Committee talked about best practices for low-voltage control systems. The committee is co-chaired by Chuck Olsen, AirPro Diagnostics, and Greg Peeters, Car ADAS Solutions, both of which are CIECA member companies.

L to R: Olsen, Peeters, Kelly Logan, Rivian, a CIECA member; Jake Rodenroth, Lucid Motors and chair of CIECA's EV Committee; and Mark Allan, Audi of America and chair of CIECA's OEM Repair Procedures Committee.

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WEEK 1: Wednesday, November 6

 

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Company News

Red Carpet Awards

Congratulations to Chris Martinez, Lead Integrations Developer for Nexsyis Collision, for receiving a CIECA Outstanding Contribution Award and being named the "Architecture Committee's Rookie of the Year" during the Red Carpet Awards Night. The event was held on Nov. 5 in Las Vegas, NV.

"Since joining the Architecture committee in April, Chris has contributed technical expertise from the collision repair industry perspective," said CIECA Chair Ashley Denison, CIO at Caliber Collision. "The other committee members greatly appreciate his time and contribution throughout the year to help develop CIECA API Standards (CAPIS)."

L to R: Chris Martinez, Ashley Denison and CIECA Executive Director Paul Barry.

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WEEK 1: Wednesday, November 6

 

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Company News

Red Carpet Awards

Congratulations to Gaurav (Rav) Mendiratta, CEO of SocioSquares, and the Chief Product Officer at Propel, for receiving a CIECA Outstanding Contribution Award during the Red Carpet Awards Night. The event was held on Nov. 5 in Las Vegas, NV.

"We’re very appreciative of his volunteer efforts and input in helping advance CIECA," said CIECA Chair Ashley Denison, CIO at Caliber Collision. "He believes in knowledge sharing and is passionate about educating members about the advantages of AI and adopting Gen AI products and solutions."

L to R: Rav Mendiratta, Ashley Denison and CIECA Executive Director Paul Barry.

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WEEK 1: Wednesday, November 6

 

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Company News

Red Carpet Awards

Congratulations to Stacey Simmons, Sales Operations Director at Enterprise Mobility, for receiving a CIECA Outstanding Contribution Award during the Red Carpet Awards Night. The event was held on Nov. 5 in Las Vegas, NV.

"Our award winner has gone above and beyond to help us at the annual CIECA CONNEX Conference," said CIECA Chair Ashley Denison, CIO at Caliber Collision. "She is extremely organized and efficient and we know we can always count on her to help."

L to R: CIECA Executive Director Paul Barry, Stacey Simmons and Ashley Denison

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WEEK 1: Wednesday, November 6

 

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Company News

Red Carpet Awards

Congratulations to Ken Eagleson, Vice President of Business Development at OEC, for receiving the CIECA Chairperson's Award during the Red Carpet Awards Night. The event was held on Nov. 5 in Las Vegas, NV.

"Ken has been instrumental in contributing to the annual CIECA CONNEX conference meetings and takes an active role in suggesting speakers and making introductions that helped CIECA plan a successful event," said CIECA Chair Ashley Denison, CIO at Caliber Collision. "He also works weekly with the Executive Committee as CIECA's secretary.

L to R: CIECA Executive Director Paul Barry, Ken Eagleson and Ashley Denison

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WEEK 1: Wednesday, November 6

 

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Company News

Red Carpet Awards

Congratulations to CCC Intelligent Solutions for receiving CIECA's Electronic Commerce Company of the Year Award during the Red Carpet Awards Night. The event was held on Nov. 5 in Las Vegas, NV.

The award was accepted by Mark Fincher, CCC's Vice President of Product Management, who has participated as a Board of Trustees member since 2018.

"This company has always been a proponent of industry standards to drive interoperability between businesses and the technologies used to manage them," said CIECA Chair Ashley Denison, CIO at Caliber Collision. "The company regularly demonstrates its commitment to using CIECA standards and supports CIECA’s growth and impact throughout the industry.

L to R: CIECA Executive Director Paul Barry, Mark Fincher and Ashley Denison

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WEEK 1: Wednesday, November 6

 

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CIECA News

Board meeting

Thank you to CIECA's Board of Trustees for meeting today in Las Vegas, NV, as part of SEMA week, to discuss the development of CIECA API Standards (CAPIS) and plan 2025 goals for the organization.

L to R: Mark Fincher, CCC Intelligent Solutions; Phil Martinez, Mitchell International; Logan Macpherson, Axalta Automotive Refinish; Past Chair Greg Best, California Casualty; Jeff Schroder, http://Car-Part.com ; Tim Schneider, http://Car-Part.com ; CIECA's Executive Director Paul Barry; and Richard Palmer Jr., ComputerLogic, Inc.

Attending virtually: Vice Chair Brady Bonner, Safelite; Bryce Boyer, Allstate; Mike Marlowe, LKQ Corporation; and Russ Sims, Nationwide

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WEEK 1: Thursday, November 7

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Industry Event

SEMA

AkzoNobel, a CIECA member company, showcased its products and services at the SEMA Show this week, in Las Vegas, NV.

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WEEK 1: Thursday, November 7

 

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Industry Event

SEMA

Team members from ALLDATA, a CIECA member, at the company's booth during this week's SEMA Show in Las Vegas, NV.

L to R: Omari K., Patric Sattler, Diane Flood and Rohan Bapat

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WEEK 1: Thursday, November 7

 

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Industry Event

SEMA

Frank Terlep from CIECA member company Opus IVS - US during the SEMA Show this week in Las Vegas, NV.

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WEEK 1: Thursday, November 7

 

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Industry Event

SEMA

Team members from Solera Holdings, LLC., a CIECA member, at the company's booth this week during the SEMA Show.

L to R: Dominique Thai, Hugo Martinez, Jessie Johnson, Meredith Zimmerman, Kerry Ramirez, Ann Buderus and Devin Rochelle.

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WEEK 1: Thursday, November 7

 

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Industry Event

SEMA

AirPro Diagnostics company, a CIECA member, at the SEMA Show this week in Las Vegas, NV.

L to R: Chuck Olsen, David Hicks, Thomas Mulgrew, Jennifer Brown, Andrew Bathe, Ben Flowers and Craig J. Camacho.

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WEEK 1: Thursday, November 7

 

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Industry Event

SEMA

Team members from OEC, a CIECA member, at the SEMA Show in Las Vegas, NV, this week.

L to R: Austin Bell, Kendra Preston (Galvan), Taylor Payne and Ian Szilagyi.

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WEEK 1: Thursday, November 7

 

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Industry Event

SEMA

Team members from CCC Intelligent Solutions, a CIECA member, during the SEMA Show this week in Las Vegas, NV.

L to R: Michael Fuller, Nick Galati, Jacob Ku, Amber Clendening, Ryan Mueller, Daniel Krista, Joseph Weaver, Paul Sprau, Richard Dezego and George Bochenek.

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WEEK 1: Thursday, November 7

 

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Industry Event

SEMA

Chris Bonneau from SUN Collision Repair Information, a CIECA member, at the SEMA Show, being held in Las Vegas, NV, this week.

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WEEK 1: Thursday, November 7

 

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Industry Event

SEMA

Team members from Mitchell International, a CIECA member, at this week's SEMA Show in Las Vegas, NV.

Brian Moss, Alice Chen, Kendra DeWitt, Scott Baierl, John Martin, John Strong and Willis Colpitts Jr.

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WEEK 2: Tuesday, November 12

 

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Industry Event

SEMA

Team members from Revv, a CIECA member company, at last week's SEMA Show in Las Vegas, NV.

L to R: Thomas Blanchard, Ethan Case, Nick Vasko, Michael Fitch, Joel Adcock and Matthew Talmage

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WEEK 2: Tuesday, November 12

 

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Industry Event

SEMA

During last week's SEMA Show in Las Vegas, NV, BASF representatives escorted students around the show and visited company booths, including the 3M booth, to learn about the industry. Both are CIECA member companies.

Pictured: Tina Nelles (left) and John Shoemaker, AMAM (right) from BASF and Jason Scharton (second from right) from 3M

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WEEK 2: Wednesday, November 13

 

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CIECA Webinar

Reminder

During the November 21 CIECA Webinar, Adonne Washington from the Future of Privacy Forum will share insight about the collection of data in her presentation, "Vehicle Data and Privacy: A Balancing Act."

As the mobility, location & data policy counsel, Washington provides scholarship, guidance, and analysis for various policy and privacy issues related to emerging technologies.

“In today's interconnected world, vehicles are becoming increasingly sophisticated, generating vast amounts of data,” said Washington. “This data, ranging from location and speed to driver behavior and vehicle health, offers benefits, such as improved safety, efficiency and personalization. However, the collection and use of such data can also raise significant privacy concerns.”

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WEEK 2: Wednesday, November 13

 

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Industry Event

SEMA

Team members from Car ADAS Solutions, a CIECA member company, during the SEMA Show last week in Las Vegas, NV.

L to R: Jeffrey Deskin, Kevin Caruso, Christopher Koepsell, Matthew Mahlum, Greg Peeters, Michael Jokinen, MBA and Troy Domstead.

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WEEK 2: Wednesday, November 13

 

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Industry Event

SEMA

During the CIECA CONNEX Conference, a panel discussion was held, focused on 3D printing in the collision industry.

Bill Garoutte moderated the discussion and panelists included L to R: Harold Sears (AMUG 🦕), Auto Additive; Brian Driehorst, Original One Parts and Headlights.com; and Mario Dimovski, Boyd Group Services Inc. and Auto Additive.

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WEEK 2: Wednesday, November 13

 

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Industry Event

SEMA

Board members and representatives from the SCRS - Society of Collision Repair Specialists, a CIECA member association, during the The SEMA Show in Las Vegas, NV last week.

L to R: Andy Tylka, TAG Auto Group; Tony Adams, AkzoNobel; Jeff Hendler; Ron Reichen, Precision Body & Paint; Chris Cage; Lizzy Greve; Jordan Hendler; Barry Dorn, Dorn's Body and Paint; Andrew Batenhorst, Pacific BMW; and Bruce Halcro, Capital Collision Center

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WEEK 3: Tuesday, November 19

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CIECA Webinar - November

Reminder 2

Join us for this week's INTERACTIVE CIECA Webinar focused on vehicle data and privacy. Bring your questions to the November 21st discussion! Expert Adonne Washington, the mobility, location & data policy counsel at the Future of Privacy Forum (FPF), will discuss some opportunities and concerns regarding the collection and use of data.

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WEEK 3: Thursday, November 21

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CIECA Webinar - December

Announcement

Join us for the Dec. 5 CIECA Webinar when CCC Intelligent Solutions Vice President of Marketing Maryling Yu shares information about CCC's Moments of Truth study. The research identified key drivers of customer satisfaction and retention in the auto claims and repair process.

“CCC’s recent study reveals that consumer satisfaction with insurers and repairers in a claims experience is closely linked, and that their collaboration plays a pivotal role in each other's satisfaction scores," said Yu.

During the webinar, attendees will learn about the findings, including the top three takeaways from the study for repairers.

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WEEK 3: Friday, November 22

 

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CIECA Webinar - November

Video

If you missed yesterday's CIECA Webinar about vehicle data and privacy, the replay is below. Adonne Washington from the Future of Privacy Forum discussed the opportunities and concerns regarding the collection and use of data.

This webinar is eligible for professional credit from the Automotive Management Institute (AMi).

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CIECA Webinar Nov 2024 - Vehicle Data and Privacy: A Balancing Act

 

 

 

 

WEEK 3: Friday, November 22

 

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Industry Event

SEMA

Team members from asTech - Driven by Repairify, a CIECA member company, during this month's SEMA Show in Las Vegas, NV.

L to R: David Merrell, Patrick de Lacoste, John C. and Bryan Reynolds

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WEEK 3: Friday, November 22

 

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Industry Event

SEMA

Kirk Carlisle from 1SourceADAS, a CIECA member company, during the SEMA Show earlier this month held in Las Vegas, NV.

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WEEK 4: Tuesday, Novvember 26

 

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CIECA Webinar - December 5

Reminder

During the December 5 CIECA Webinar, CCC Intelligent Solutions Vice President of Marketing Maryling Yu will share insight on the key drivers of customer satisfaction and retention in the auto claims and repair process. The information is based on CCC's Moments of Truth study.

“CCC’s recent study reveals that consumer satisfaction with insurers and repairers in a claims experience is closely linked, and that their collaboration plays a pivotal role in each other's satisfaction scores," said Yu.

During the webinar, attendees will learn about the findings, including the top three takeaways for repairers.

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WEEK 4: Thursday, September 25

 

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Board Meeting

Board Members

Thank you to CIECA's Board of Trustees members for your support of CIECA Standards and the industry. The board met today in Detroit, MI, following the CIECA CONNEX Conference.

Clockwise from left: Treasurer Kim DeVallance Caron, Enterprise Mobility; Ed Mondragon, CPCU, State Farm; Chair Ashley Denison, Caliber Collision; Stephen Betley, AIC SCLA, & Secretary Ken Eagleson, OEC; Mark Helvenston, IAA; Roy Schnepper, Automotive Service Association® and Butler's Collision; Tim Ronak, Society of Collision Repair Specialists (SCRS) and AkzoNobel; Jeff Schroder, Car-Part.com; Vice Chair Brady Bonner, Safelite Solutions; Matthew Palmer, ComputerLogic; Phil Martinez, Mitchell International; Bryce Boyer, MBA, Allstate; Richard Palmer Jr., ComputerLogic; Bill Brower, MBA, Solera Holdings, LLC.; Past Chair Greg Best, California Casualty; Russ Sims, Nationwide; Mark Fincher, CCC Intelligent Solutions; and Chris Martinez, Nexsyis Collision

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WEEK 4: Thursday, September 25

 

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Board Meeting

Paulette Reed

During CIECA's Board of Trustees meeting today in Detroit, MI, Paulette Reed, CIECA's Technical Project Manager, shared an update about the Architecture's work on CIECA API Standards (CAPIS).

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WEEK 4: Thursday, September 25

 

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CONNEX

NABC Recycled Rides

During the CIECA CONNEX conference this week in Detroit, MI, the National Auto Body Council held a Recycled Rides vehicle gifting on September 25.

Zara Northover, a former Olympian who competed in the shot put for Jamaica in the 2008 Olympics, was given a 2018 Honda CRV refurbished by Crash Champions. Northover was nominated by The Minority Freedom Community Fund and has dual citizenship in Jamaica and the U.S. She recently lost her job and her car engine blew so she has been without a car.

A reliable vehicle will allow Northover to overcome her transportation challenge as she pursues other job opportunities. NABC said that she is a confident, positive person and believes that with prayer, service, diligence and hard work things will fall into place.

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WEEK 4: Thursday, September 26

 

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CONNEX

ACM Tour

Thank you to the team at the American Center for Mobility for hosting CIECA CONNEX Conference attendees for a tour of the facility this week. Participants had an opportunity to see the grounds and hear about the research being done with electric and autonomous vehicles.

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WEEK 5: Monday, September 30

 

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CONNEX

Collision Repair Magazine article

Thank you to Darryl Simmons, publisher of Collision Repair Magazine, for attending the CIECA CONNEX Conference last week in Detroit, MI, and reporting on the event. Read highlights about CIECA's annual conference in the article below.

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Big Picture: Day one of CIECA CONNEX focuses on AI, cybersecurity

 

 

 

 

 

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