Itemized Services Committee Project Plan

Owned by Paulette Reed
Last updated: Aug 19, 2022
3 min read

All Project Committees will follow the Project Standard Committee Guidelines and Mission.

Status: CIECA Staff Review

Dates

Project Proposed

Project Reviewed by CIECA Staff

Submitted to Committee(s) Review

Project Started

Rejected/Completed

Project Proposed

Project Reviewed by CIECA Staff

Submitted to Committee(s) Review

Project Started

Rejected/Completed

Dec 13, 2021

Jan 18, 2022

Feb 28, 2022

 

 

Background

 

Author of Project: Chuck Olsen, AirPro Diagnostics

Objective:

We need to share data beyond scanning to standardize messaging on specific procedures makes sense for CIECA and the industry.

AirPro Diagnostics has several shops participation in a pilot program to receive Itemized Services invoices and provide feedback to us in several categories to adjust and/or proceed on a larger scale. To Date over 2500 APD invoices with Itemized services have been issued to APD customers Shop feedback has been instrumental for evaluation of itemized work performed charges and/or description of the services performed that justify the individual procedures.

Risk/Challenges:

Insurer scrutiny of documented individual procedures being that historically, all procedures may have included and undocumented at a higher priced all-inclusive scan program without addressing specific procedures performed.

Several customers have reported certain insurers are dictating they will only pay a minimal fee for pre-and post-scanning and advocating shops acquire their own tools and perform pre-and post-scanning themselves without the technical expertise or tools capable of the additional more complex procedures required that are discovered beyond basic scanning during the processes.

The shops challenge is they are still reliant on sublet vendors unless the shop has multiple manufacturer diagnostic specialist and additional tools on sight or a service provider such as AirPro diagnostics to properly identify and execute all required procedures to bring a vehicle to a complete, safe road-worthy condition.

Expected Outcomes:

Interested Industry Segments/Interested Party:

AirPro Diagnostics, CCC, Mitchell, and Solera

 Problem Statement

As a leader in the industry, we see the logical next move towards documenting work performed by individual procedures versus scans with average pricing. Each session (regardless of scan-type) has varying levels of complexity, technician skills, and time invested by both the shop and our diagnostic technicians and must be transparent, justified and thus compensated for accordingly.

 Scope

Must have:

  • Changes to CIECA Data Standards to allow the itemized services of Scan Services, Diagnostic Test, Calibration Services, and Programming and Initialization services to be shared between the collision industry.

  • Code List Additions to be shared across the collision industry.

  • More to come during Committee Kickoff

Must have:

  • Changes to CIECA Data Standards to allow the itemized services of Scan Services, Diagnostic Test, Calibration Services, and Programming and Initialization services to be shared between the collision industry.

  • Code List Additions to be shared across the collision industry.

  • More to come during Committee Kickoff

Nice to have:

  •  

Not in scope:

  •  

 

CIECA Products Impacted Estimate, Invoice, Parts and Material Procurement, Survey, and Valuation

 

Initial Analysis:

  • <DamageLineInfo> is used in Estimate and Repair Order Folder and Survey which includes the <LineItemCategoryCode> code list.

    • Code List Line Item Category has several Category Names of Air Conditioning, ADAS and Diagnostic, Bumber, Cowl and Windshield, Deck Lid/Tailgate/Lift/Back, Door, Engine, ect.

      • ADAS and Diagnostics has Calibration (Dynamic), Component Initialization, Configuration, Calibration (Static), Diagnostic Operations, Programming, Research (ADAS), Research, Scanning, Test Drive or Road Trip, Vehicle Transportation to sublet vendor

        • We could add more detailed codes here for more information.

  • The <RepairTotalsInfo> Common Data Aggregate has the Optional/Repeating aggregate of <LaborTotalsInfo>

    • <LaborTotalsInfo> uses a Code List of Total Type to identify the estimate total category and the Code List of Total Sub Type to identify the Specific estimate total within the category.

      • Code List Total Type has Catagory of Betterment, Labor, Materials, Other, Glass, Parts and Miscellaneous values. Today we have Labor - Diagnostic and Labor - Advanced Electronics (E.g. ADAS, Diagnostics)

    • <RepairTotalsInfo> aggregate is included in the VehicleDamageEstimateAddRq, PropertyDamageEstimateAddRq, VehicleDamagePhotoEstimateAddRq, VehicleDamageEstimateChgRq, RepairOrderFolderAddRq, CSIEstimateSurvey, CSIRepairOrderSurvey, CSIGlassSurvey, CSIPropertySurvey, ValuationAddRq, and ValuationReportAddRq messages.

    • <RepairTotalsInfo> aggregate is included in RepairOrderFolder, which is used in RepairOrderFoldersAddRq message.

  • The InvoiceAddRq Message uses <BatchInvoice> Aggregate, which uses <RepairInvoiceDetails> Data Aggregate along with <RentalInvoiceDetails>, <GlassInvoiceDetails>, <TowingInvoiceDetails> and <SalvageInvoiceDetails>.

    • <RentaIInvocieDetails> uses the <BillToPartyDetiails> <RentalInvoicedLineItemDetails to show the details of the invoice.

    • <GlassInvoiceDetails> uses the <GlassInvoiceLineItemDetails> to show the details of the invoice.

    • <TowingInvoiceDetails> and <SalvageInvoiceDetails> uses the Aggregate <InvoiceTotalsInfo> aggregate to show the details of the invoice, which is a duplicate of the above mentioned <LaborTotalsInfo>

    • <RepairInvoiceDetails> does not seem to have an aggregate that shares the details of the invoice. We could Add <RepairTotalsInfo> aggregate to share the same information that was on the Estimate.

  • Code List Event Type has ADAS Customer Review, OEM BUILD Data Sheet Accessed, OEM Procedures Accessed, OEM Program Files Downloaded

  • The Test Instances and Implementation Guides we have today do not have a clear picture of a Repair Invoice, we should add a good example.

Benefits to Industry

 

 Releases and Task

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 Reference materials


Questions Log

Question

Author

Date Created

Resolution

Date of Resolution

Question

Author

Date Created

Resolution

Date of Resolution

Is this Itemized Services only for SCAN procedures?

Architecture Committee

Feb 22, 2022

 

 

Should we name the project more specific to SCAN or Itemized billing?

Architecture Committee

Feb 22, 2022