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2024-6-3-CONNEX Marketing Meeting notes

Owned by Stacey Phillips
Last updated: Dec 11, 2024
6 min read

 

      
   CIECA 500 Westover Dr  #11617; Sanford,  NC  27330 

Date

Jun 3, 2024

ANTITRUST STATEMENT

As participants in this meeting, we need to be mindful of the constraints of antitrust laws. There shall be no discussions of agreements or concerted actions that may restrain competition. This prohibition includes the exchange of information concerning individual prices, rates, coverages, market practices, claims settlement practices, or any other competitive aspect of an individual company’s operation. Each participant is obligated to speak up immediately for the purpose of preventing any discussion falling outside these bounds.

Chair: Don Porter

Agenda

Antitrust Statement

  • This meeting is subject to the terms of our anti-trust statement shown above. In addition, this meeting will be recorded. 

  • CONNEX

    • Communications Plan

    • Marketing conference

    • Swag items

    • 30th anniversary celebration

    • Things to do in area

  • CIECA’s 30th Anniversary

    • AkzoNobel communications team reached out

  • Marketing materials/flyer at CIC

Meeting Minutes

  • The antitrust was read and the minutes were approved.

  • CIECA Webinars: We’ve had good success booking webinars since our last meeting.

    • April: The Architecture Committee provided an update on CAPIS. Over 100 people registered and Paul said that about 60 attended, which was good for a technical webinar. He said Dan did a great job.

    • May 30: Rav Mendiratta from Propel and Socio Squares will be sharing information about the fundamentals of AI, large language models and how they impact the industry. The press release will be going out on 5/2.

    • June: Pete Tagliapietra from DataTouch will present on data privacy and security.

    • July: Arif Rafiq has offered to present on data usage and we’re going to set up a meeting to discuss the topic.

    • August: A representative from the Curiosity Lab in Peachtree Corners, GA, will present. Seth spoke at last year’s CONNEX conference.

    • September: We typically don’t have a webinar.

    • October: We’ll plan a technical webinar.

    • November & December: We’ll plan a webinar both months because the March speaker canceled. There will be total of 10 this year.

  • CONNEX:

    • Agenda/Confirmed Speakers

      • Paul put together an agenda calculator with a list of times so that we can determine how many speaker slots we still need to fill.

      • Day 1

        • 8-8:15: Opening remarks, Paul Barry and Ashley Denison

        • 8:15-9: Industry update, Greg Horn, PartsTrader

        • 9-9:30: Open

        • 9:30-10: Break

        • 10-10:40: Digital Claims Panel, Michael Anderson, Guidewire. We met with two representatives from Duck Creek who were interested in being part of the panel. Ken Eagleson shared the names of an insurer to be part of the panel.

        • 10:40-11:20: EVs/Batteries, Emil Nusbaum, ARA; Sandy said that he is very knowledgeable and works with government agencies that touch our industry. Petra asked if he would be knowledgeable about sharing ideas from legislators re: recycling batteries.

        • 11:20-12: Electrical grid/EVs, Richard Mueller, DTE Energy

        • 12-1:30: Lunch

        • 1:30-2:15: 3D printing taskforce, Mario Dimovski and Harold Sears. We have a meeting with them after the Education Committee meeting.

        • 2:15-3: MSO trends, Jamie Shackleford, Caliber

        • 3-3:30: Break

        • 3:30-4:15: AI fundamentals, Jeff Lauman, Enterprise

        • 4:15-5: Industry panel, Michael Giarrizzo, DCR Systems, insurer (possibly Michael Lastuka from State Farm) and OEM; Possibly

        • 5-6: NABC Recycled Rides gifting, Don asked if State Farm was committed to giving away a vehicle and we realized that notation was from last year.

        • 6-8: Reception

      • Day 2

        • 8-8:30: Data Exchange for non-IT people, Paul Barry, CIECA

        • 8:30-9: OEM panel; we have Ford, KIA and Stellantis interested.

        • 9-9:40: We talked about either having the information providers or 2-3 tech companies talk about the future of data integration. Rav said as a smaller provider, he would appreciate hearing from other smaller providers. They could address the problems they have working in the industry. He said the broader theme could be understanding the collision ecosystem. Paulette said it would be good to tie it into CIECA standards and how the different stakeholders use the standards and talk about implementations. They could also talk about the issues they run into. Stacey suggested having a few shorter 15-20-minute standalone presentations rather than a panel. Paulette said they could talk about their experiences and share insight. Don liked the idea. Paul said he appreciates everyone’s perspective. Rav said we could talk about how the ecosystem has evolved over the last decade. Stacey said we could have three speakers, a longer-term member, a newer member and one in between. Paul said the challenge with long-term members is that many have built their integrations years ago and if everything is working, they may not have as much to contribute. Maybe we should ask newer members who have joined CIECA within the last two years and done an integration. Don said it would be fun to listen to what it is like to integrate with another CIECA member and the issues/problems. Paul said it’s a good thought. Don liked having two or three newer members present.

        • 9:40-10:10: Break

        • 10:10-10:30: CAPIS update, Paulette Reed, CIECA

        • 10:30-11:15: Open

        • 11:15-11:45: Open

        • 11:45-12:15: American Center for Mobility

        • 12:15: Lunch

        • Tour of American Center for Mobility

    • Potential Speakers/Panels

      • OEMs: We’ve reached out to Ford, Stellantis, KIA, Tesla, GM, Mercedes-Benz, Audi and BMW

      • Digital Claims Panel: We shared information earlier

      • Information providers/technology: We shared information earlier

      • Pat Blech, OEC was interested in possibly presenting during a webinar or CONNEX

      • Joshua Thomsen, GM Financial, we’ve talked to for a couple of years and is checking to see if he can present

      • Jeff Wildman from BASF suggested speaker talk about AR/VR. He also suggested a speaker focused on EV battery materials and color selection

      • Ken Eagleson suggested Gary Hallgren from Arity talk about identifying driving behavior in post-COVID

      • EV battery materials: Linda Gaines, Argonne National Labs, and Jeff Wildman’s BASF contact

      • We met with Adonne Washington from the Future of Privacy Forum about speaking but she is presenting in CA the day before our conference. Her family is in Michigan so she might be able to present.

      • Stacey met with Mike Muller from SEMA Garage Detroit. He and his colleague are not available but they have another colleague, Gigi, who might be able to present but they weren’t sure of the topic.

      • Don said that Ford reported that it lost $132,000 for each of the 10,000 vehicles it sold in the first three months of the year. He also mentioned used car values for EVs and wondered if a full EV will make it in the future of if there will be more of focus on hybrids. Stacey said we might be able to include that information in the OEM panel. Petra said it can be a tricky subject. Don suggested having someone talk about EV trends and where the market is going. Maybe Greg Horn can address EV trends and the used car market.

      • Looking at the overall agenda, we discussed whether we have enough representation on the insurance side.

      • Petra asked if we have a presentation on AI. We do have Jeff Lauman from Enterprise talking about the fundamentals of AI, which was a recommendation from Kim. Don said that Tractable and GEICO are working together and maybe someone from GEICO can share information.

      • Ashley Denison, CIECA’s chair, had recommended a representative from Microsoft/Porsche and she was going to reach out.

      • We received a submission from Elie Lloyd at Trueclaim AI from Quebec to talk about how AI disrupts the collision industry. He is a new CIECA member and maybe he can talk about technology and integrations.

      • Petra said she likes the shortness of the presentations

      • Rav said he had suggested a speaker from Autozone who leads the ecommerce side of the business and wanted to know if he should follow up. he said the speaker has a lot of case studies using AI from a parts standpoint. Petra said it sounded interesting from a consumer perspective. Rav said it sounds like we have a lot of prospects and we will wait for now.

      • Paul said we only have a few empty slots and we want to make sure we don’t overload the agenda and have to cram people in like the last few years. He suggested moving cautiously.

    • Sponsors

      • We have two platinum sponsors, two gold and two silver. Sandy said that ARA will sponsor this year.

    • We want to compile a list of things to do in area and post on website.

    • For the next meeting, we want to discuss marketing initiatives and CIECA’s 30th anniversary this year.

Great meeting everyone. Thank you for your participation. Have a great week!

Up Next

  • Antitrust Agreement and Meeting minutes acceptance

Action items

Decisions

 

Participants