Public Page

2020-09-02 Education Meeting notes

 

      
   CIECA 500 Westover Dr  #11617; Sanford,  NC  27330 

Date

Sep 2, 2020

ANTITRUST STATEMENT

As participants in this meeting, we need to be mindful of the constraints of antitrust laws. There shall be no discussions of agreements or concerted actions that may restrain competition. This prohibition includes the exchange of information concerning individual prices, rates, coverages, market practices, claims settlement practices, or any other competitive aspect of an individual company’s operation. Each participant is obligated to speak up immediately for the purpose of preventing any discussion falling outside these bounds.

Agenda

  • Antitrust Statement Agreement & minutes approval

  • CIECAST Timing 2 pm EST

  • Video Design Survey Results

  • CIECAst 2020/2021 Update

Meeting Minutes

  • Thanks for attending the Charley farewell meeting.

  • Antitrust agreed

  • Meeting minutes accepted

  • CIECAST timing

    • Do we keep the same days and time or move to 2pm est.

    • Everyone was good with 2pm est.

    • All existing meetings will remain same time, new meetings will be moved to 2pm est.

  • Review Video Design Survey results

    • We had 7 replies

    • Question 1: What is CIECA?

      • Elevator speech so it needs to be short, but enough information to get a point.

        • shorter and sweeter and more pointed the better it will be.

      • The ATM is a good analogy to finish up the questions.

      • Creating Standards is pretty much in everyone's response

      • Industry participants

      • Common Language to allow different systems to talk to each other.

      • Do we want to be known as CIECA or Full name ?

        • Mention it once Full Name, but then CIECA

      • CIECA team will work on joining all the responses and using an analogy

        • CIECA creates a common language; if some speak German and some English, CIECA is a standard language they can both understand.

    • Question 2: What is the Primary Purpose of Video?

      • Industry outreach is a similar response.

      • Last one on first page, Education and providing an understanding about the importance of standards from the past, today and tomorrow.

      • Importance of Standards and Importance of CIECA is the same. Who will impact the collision industry in the future.

      • Show people that need CIECA and how CIECA will help them.

      • This is for Non members

      • Point was made that the standards is not the most important part of CIECA, it's the sharing of information between groups that would be stuck in a silo if CIECA did not get them together.

        • Everyone agrees, Standards is not the most important but it is what we share after we are complete.

    • Question 3: Who is the Target Audience ?

      • We started this discussion in Question 2.

      • There are lots of people that have a need to use what we produce but they don’t know we are here or how we can help with that need.

      • There is overlap, of who

        • Think first video is who we are

        • Second video can be the benefit of membership

        • People can share in other platforms to give them an introduction that they never thought about before.

        • This is to initiate the unknown and second video will be selling

    • Question 4: What message do we want audience to take away?

      • Why standards are important and what we do.

      • Membership value, we don’t want people to think they are not big enough to join CIECA

        • reduced development cost

      • looking at the most frequent questions on the CIECA.com page and the answers gives us the video we need.

      • We want people to share CIECA with others.

    • Question 5 What Level should we provide?

      • Based on our discussion today, what do we think about these comments?

        • Where is this video going to live? Website homepage or is it email?

          • It is believed that this will be on the homepage.

          • We can email the information to share and be on social media.

          • Can be sent out as a press release and newsletter to get CIECA more exposure.

      • Technical people and Business levels are different, but this will be generic to cover all.

    • Question 6: Thoughts or ideas

      • Interesting 3 min.

    • Question 7 : What Type of video (animation, voiceover, speaker)

      • A few said voiceover, but more are looking for animation

      • Charley provided the animation videos

      • Paul is looking at animation

      • Animation helps keep people drawn into the video.

        • White Board animation seems to be a good tool to share information and connect everything together.

        • Does White Board animation have professional speaker.

        • We would like a few examples to bring to the committee

      • Synthetic animation, more avatar looking. Ginny will share information.

        • Cost was reduced from whiteboard

    • Summary: Short video 2-3 min overview.

    • Other language(s)

      • It would be easier to get a voiceover for another language with white boarding animation

Thank you everyone for sharing your feedback, the information was very helpful, we will meet again in 2 weeks.

Up Next

Action items

 

Decisions

  1. CIECAST future meetings will be at 2pm Eastern time.

 

Participants

  • @Stacey Phillips - Facilitator

  • @Paulette Reed - Scribe

  • Don Elliott

  • Steve Betley

  • Donald Porter

  • @Paul Barry

  • Kathy Goddard

  • Ginny Whelan

  • Kim DeVallance-Caron

Participants in the meetings are noted for your information.  If you have questions on the committee’s activities, please contact a recent attendee.