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Date

06 Jul 2023

Chair: Don Porter

Agenda

Antitrust Statement

• This meeting is subject to the terms of our anti-trust statement shown above. In addition, this meeting may be recorded. 

• Review and approval of minutes

• 2023 CIECA Webinars

• 2023 CONNEX Conference Presenters

• Rebranding of Education Committee next steps

Meeting Minutes

• The antitrust was read and the minutes were approved.

• During our last Education Committee meeting, we combined Education and the CONNEX Planning Committee since we were discussing speakers.

• CIECA Webinars

  Rebranding of Education Committee

  • January: Sean Carey, SCG Management Consultants

  • February: Andy Boyd, 3M

  • March: Ryan Taylor, The AMP Bureau & BodyShop Booster

  • April: Darrel Miller, Microsoft & Paulette Reed, 2023R1 update

  • May: Chris Chesney, Repairify

    Ginny said it was very interesting and she took copious notes and listened to it again because he touched on a lot of things.

    : The Future of Automotive Technologies

  • June: Options Chuck Olsen

    and Josh McFarlin from AirPro Diagnostics reached out to present at CONNEX and Stacey asked if there was interest presenting during a webinar. Josh is available and Chuck was away until yesterday. Hoping to get confirmation today or tomorrow so we can discuss subject material. Ginny said it would be interesting to hear about about their use/input on OE in their API.

  • CCC offered to give a “state of the industry” presentation. We have a meeting set up to discuss. Don said we can ask about what is taking place in legislation. Ginny suggested they talk about how they are using AI.

  • Michael Giarrizzo, DCR Systems, had reached out previously to present during CONNEX and we invited him to set up a meeting to discuss his ideas to present during a webinar. He is a CIECA member, on the SCRS board and developed a claims portal. Don said that Michael used to be on State Farm’s DRP and wondered what his thoughts were on being a single entity repair facility and whether that’s going to last or go away with consolidation taking place.

  • Upcoming:

    • Josh Thompson from GM Onstar is interested in presenting later on in the year.

    • Greg Peeters, Car ADAS Solutions is also interested in resenting later on in the year. During last meeting, Sandy suggested Greg talk about the tooling and testing equipment in shops. Don said that he could discuss the scanning tools used to ensure parts are functioning and communicate to the other systems. Phil suggested he give a high level talk about the integration of the data elements and the documentation done. Paul said these were in line with the conversation we had with Greg about the total process, the integration points and the potential for integration. Don also asked if there is consistent terminology used.

    • During the last meeting, we talked about having Chris Chesney, Repairify, present: Chris has experience working with OEMs and focusing on future technologies. He is also on the board for the NASTF.

    • Mike Hastings provided a list of technical contacts. Paulette has been trying to connect with an individual from Postman who we had a meeting set up with previously that was canceled.

• 2023 CONNEX Conference Presenters:

• Confirmed speakers include:

  • State of the Industry: Sean Carey, SCG Management Consultants

  • Repair planning & Impact on Claims: Tanya Sweetland, OEC

  • Collision Customer Experience: Marty Ellingsworth, J.D. Power

  • EV Battery Technology: Doug Hamilton, American Battery Technology Company (TBD); if he is not available, we’ll reach out to Redwood; Sandy offered to share contacts if Doug isn’t available.

  • Smart Cities: Brandon Branham, assistant city manager & CTO for Peachtree Corners & executive director of Curiosity Lab

  • EVs: Frank Phillips, Rivian and TBD if second presenter focused on having someone on the technical side. Don said we could ask him to talk about the infrastructure for the charging stations and how that will develop. Paul said it would be great if they could share a big picture view of what is going on and what they are doing in regard to charging because it’s obviously an obstacle to broad adoption. They could also talk about the technology, ADAS features, that will have to be repaired. Finny suggested including insight about the total loss of a Rivian and what will happen with the information in it.

  • Connected Cars/Connected Industry: Damon Aldrich, director of EV and infrastructure strategy for Enterprise

  • AR/VR: Jake Rodenroth, Lucid Motors & Jeff Peevy, I-CAR

  • Telematics: Cornelius Young, Cambridge Mobile Telematics will talk about post-collision capabilities. Paul suggested they talk about what is going on and what we can expect in the future. LexisNexus (TBD) We decided to wait following up due to the amount of presenters we have now.

  • Telematics/State Farm: Chad Witt & Michael Neuber, meeting is set up to discuss focus. Don said they could be on separate topics and the State Farm speakers could talk about what telematics means to insurance companies and the rest of the industry, including rental eg. He suggested having the presentations back-to-back.

  • Panels

    • Digital Claims Process: Brianne Jones, State Farm; Craig Edmonds, Allstate; Scott Kohl, Kemper; and Patrick Burnett, USAA (TBD), suggested by Bill Brower

    • Information Privacy/Security: Moderator Brandon Laur, CCi Global Technologies; Pete Tagliapietra, DataTouch; Sumit Chauhan, Cerebrum X; and Amy Beard, Indiana State Commissioner. Ginny recognized the company name Cerebrum X from the press.

    • OEM Repair Procedures: Moderator Mark Allen, Audi; Frank Terlep, Opus IVS; Chuck Olsen, AirPro Diagnostics; and 3M (TBD); Ginny said the standardization of repairs by OEMs comes up in the committee meetings and we could address it during the panel discussion. She said we could also include information about the different ADAS capabilities offered by OEMs. Paul said we should focus on the role that CIECA will play in having a standard method to request information because of the different data. Don suggested we ask Mark Allen about the focus of the panel discussion.

  • Technical Presenters

    • Intro to CIECA/CAPIS: Paul Barry, CIECA

    • CAPIS/Architecture Committee Panel Discussion: Jeff Schroder, CarPart.com; Dan Webster, Enlyte (TBD); and Pete Sheehan, Mountaineer Business Technology

• Potential speakers:

  • Subaru

  • Nick Dominato, AutoBolt

  • Lemonade

  • Department of Transportation: Meeting held with deputy director, looking for speaker from NHTSA

  • Ginny suggested we reach out to IIHS about a research paper they recently shared.

• Submission Proposals

  • Calibrations/OEM requirements

    • Josh McFarlin and Chuck Olsen, AirPro Diagnostics

    • OEM repair procedures panel – Mark Allen to lead? exchanging data; Frank Terlep, Opus IVS, ALLDATA?

    • Leadership: Jay Perry, Ally Business Coaching

    • I-CAR training: Bud Center & Mike

• Emerging Technology Topics

  • 3D printing – companies/shops using

  • ADAS/Calibration

  • AI growth-reach out to co-chairs

  • AR/VR: Reached out to Jeff Peevy & Jake Rodenroth

  • Autonomous/Self-driving – Mobility

  • Connected Cars

  • Digital claims

  • Information privacy/security

  • EVs

  • OEM insurance: GM, Lemonade, Tesla

  • Telematics

• • We’re very grateful for the support of the committee members and appreciate Don, Sandy, Ginny and others helping us pull together the CONNEX agenda. Over the years, we’ve found the focus of the committee has changed from education to finding speakers and planning webinars and the annual conference, so we were thinking of renaming the committee to reflect the current focus. Paul said that we appreciate the faithfulness from Don, Sandy and Ginny attending but it seems like others no longer attend the meetings. We are thinking of rebranding it to be amore accurate depiction of what the committee actually does. Don said it would be wise to reach out to younger up and coming individuals to join the committee and participate. Sandy agreed with Don and suggested bringing in the new generation on board to get involved and share ideas. Ginny agreed as well and said that it would be great to have people on the committee that see themselves actively leading it in 2040, 2050 and beyond, AirPro Diagnostics: The Future Digital Landscape

    • During Chuck’s webinar, we invited attendees to ask questions throughout the presentation. The committee was asked if they like that style of Q&A. Ginny likes the approach but cautioned that we might want to restrict the same people asking all of the questions. Paulette said we need to be careful opening it up to everybody because, similar to social media, we don’t have control over what they will share.

    • Paul has doing some research using Teams for future webinars. He said there were two main advantages using GoTo Webinar that Teams didn’t have in the past. One is the registration page that could be published and people could register themselves. The other is that you could control the communication from the audience. Teams has both of these features now. Paul likes using Teams and says it’s more flexible and is a better designed product so it should work well for us in the future. In addition, it will save about $300 a month. Sandy agreed. She said Teams is easy to access with the link. She suggested we talk over the question element with presenters because some like the interaction and others find it distracting. Don agreed. We are going to try using Teams for the technical webinar in October.

    • During Chuck’s presentation, he discussed “Blue Sky Thinking.” Ginny suggested we bring a blue-sky thinking approach to CIECA. eg thoughts on EVs or robotics. It doesn’t necessarily need to focus on a CIECA mission. Paul said that one of his objectives for later this year is to discuss strategic planning for 2024. He said blue sky thinking might be helpful for that. Rather than putting parameters around the discussion, we could approach it as a community forum. One constraint is that it would need to be related to technology so we don’t overlap with CIC. Don reminded the committee that the Emerging Technologies Committee thought CIECA was going to work on some of the issues and Paul said the concern was that CIECA should not be creating new definitions for collision repair because it is outside of its scope. He said we could tie in technology and use blue sky thinking as a gap analysis to find what is missing and how we could better the industry. eg How do we document things in systems and technology and how do we exchange and make that information available? He shared a conversation he was in the day prior about the transparency of repair. He said it’s a fine line between the information that needs to go into the system to be exchanged and that’s within CIECA’s wheelhouse. Don said if it’s related to the process and messages than it’s one thing but not the manufacturing process or things of that nature.

  • July: Industry Challenges and the Need for Transparency panel discussion with John Eck from GM; Michael Giarrizzo from DCR Systems; and David Willet from Spark Underwriters.

    • Michael wanted to share information about the importance of transparency with all industry segments and how that is critical for the future of vehicle repair. John Eck and David Willet have been asked to provide comments as well. The committee was asked for input. Sandy has worked with GM many times about their sustainability issues, and how they consider repairability in the design of their vehicles. She noted that design for repairability is a huge issue, not only for the collision industry but for the recycling industry. She suggested John or someone from GM share information about the reuse of parts. She said it’s a great opportunity for all stakeholders to work together on issues that are important to all of us. Michael also talked about competing in a world of complete transparency, the complexity of the repair driving the need for complete transparency and the documentation around repairs to ensure safe vehicles are returned to customers. Sandy said as far as transparency, it’s something that she is hearing from CIC. She said it’s much easier to do and she is 100% in favor of it because the root cause of so many issues is the lack of transparency. Ginny said the word transparency is used consistently now but there are more blocks to it now than ever because of their data feed. She would like to learn what steps are in the repair and the consumer engagement in transparency. How much does it cost to be transparent today?

  • August: Bart Mazurek, CCC: State of the Industry

  • September: no webinar

  • October: Technical Webinar with Pete Sheenhan, Mountaineer Business Technology, and 2023R2

  • November/December:

    • Josh Thompson from GM Onstar/Greg Peeters from Car ADAS Solutions

• 2023 CONNEX Conference

  • Agenda: Day 1

    • Phil Martinez will give opening remarks because Greg Best and Ashley Denison are unable to attend.

    • Sean Carey, SCG Management Consultants, will give keynote.

    • Paul Barry will provide a CIECA overview and standards update.

    • 30 minute break

    • Damon Aldrich, Enterprise, will talk about connected cars.

    • Brandon Branham, Peachtree Corners, will give an update about smart cities and the connected city.

    • Cornelius Young from CMT will talk about telematics post collision repair, how it is being used in the industry and future projections.

    • Tanya Sweetland from OEC will talk about repair planning.

    • There will be an OEM Repair Procedures panel. Panelists include Frank Terlep from Opus IVS, Chris Chesney from Repairify and Chuck Olsen from AirPro Diagnostics. Unfortunately, Mark Allen isn’t able to attend to moderate. Stacey reached out to Chris Caris from the OEM Roundtable and he isn’t able to attend. Stacey also contacted John Eck from GM and Devin Wilcox from Subaru to see if either would moderate. Tanya Sweetland asked to be part of the panel and would likely be opening to participating. Frank Phillips is also attending/speaking and might be able to moderate.

    • The Information Privacy Panel will be moderated by Brandon Laur from CCi Global Technologies. Panelists include Pete Taliapietra from DataTouch, Indiana Commissioner Amy Beard and Sumit Chauhan from Cerebrum X.

    • Marty Ellingsworth from J.D. Power will present. RDN shared information about ADAS statistics from J.D. Power that Marty might be able to incorporate in his presentation.

    • Jeff Peevy from I-CAR and Jake Rodenroth from Lucid Motors will talk about learning technologies, including augmented/virtual reality.

    • At the end of day one of presentations, we will have an NABC Recycled Rides gifting. State Farm offered to supply a vehicle.

    • A reception will follow the gifting.

  • Agenda: Day 2

    • Doug Hamilton from the American Battery Technology Company will discuss the future of EV batteries.

    • Two State Farm representatives, Michael Neuber and Chad Witt, will talk about telematics.

    • A Digital Claims panel will be moderated by Bill Brower at Solera. It will include representatives from Allstate, State Farm and Kemper.

    • A CAPIS panel will be held with Jeff Schroder from Car-Part.com and Pete Sheenhan from Mountaineer Business Technology. Dan Webster and Andy Bober haven’t yet confirmed if they can participate. Paulette will coordinate with the panelists.

    • We have been talking about having the SAB updates and inviting the committee chairs to provide a quick update.

    • The final presentation will be from Frank Phillips, Rivian.

    • A boxed lunch will be provided followed by the Rivian tour.

    • We are in the process of setting up meetings with the presenters and panelists to discuss their topics.

    • The presenters are aware of their times to present and have been sent Teams invites to hold the dates. Paul is going to make the agenda public.

• Rebranding of Education Committee

  • During our last meeting, we discussed rebranding the committee. Due to CONNEX planning, we decided to put the rebranding on hold until after the conference.

?? Great meeting everyone. Thank you for your participation. Have a great week!

Up Next

• Antitrust Agreement and Meeting minutes acceptance

Action items

Decisions