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Date

24 May 2023

Chair: Don Porter

Agenda

Antitrust Statement

• This meeting is subject to the terms of our anti-trust statement shown above. In addition, this meeting may be recorded. 

• Review and approval of minutes

• 2023 CIECA Webinars

• 2023 CONNEX Conference Presenters

• Rebranding of Education Committee

Meeting Minutes

• The antitrust was read and the minutes were approved.

• During our last Education Committee meeting, we combined Education and the CONNEX Planning Committee since we were discussing speakers.

• The first quarter of CIECA webinars have been booked. April will be a technical CIECA webinar. CIECA Webinars

  • January: Sean Carey, SCG Management Consultants

  • February: Andy Boyd, 3M

  • March: Ryan Taylor, The AMP Bureau & BodyShop Booster

  • April: Darrel Miller, Microsoft

  • Mike Hastings shared names from different organizations that could possibly present for technical webinars. As a result, we booked Darrel Miller from Microsoft to talk about Open APIs. Paulette asked the Architecture Committee about questions he could talk about.

  • Upcoming: & Paulette Reed, 2023R1 update

  • May: Chris Chesney, Repairify

    • Ginny said it was very interesting and she took copious notes and listened to it again because he touched on a lot of things.

  • June: Options

    • Chuck Olsen and Josh McFarlin from AirPro Diagnostics reached out to present at CONNEX and Stacey asked if there was interest presenting during a webinar. Josh is available and Chuck was away until yesterday. Hoping to get confirmation today or tomorrow so we can discuss subject material. Ginny said it would be interesting to hear about about their use/input on OE in their API.

    • CCC offered to give a “state of the industry” presentation. We have a meeting set up to discuss. Don said we can ask about what is taking place in legislation. Ginny suggested they talk about how they are using AI.

    • Michael Giarrizzo, DCR Systems, had reached out previously to present during CONNEX and we invited him to set up a meeting to discuss his ideas to present during a webinar. He is a CIECA member, on the SCRS board and developed a claims portal. Don said that Michael used to be on State Farm’s DRP and wondered what his thoughts were on being a single entity repair facility and whether that’s going to last or go away with consolidation taking place.

  • Upcoming:

    • Josh Thompson from GM Onstar is interested in presenting later on in the year.

    • Greg Peeters, Car ADAS Solutions : is also interested in resenting later on in the year. During last meeting, Sandy suggested Greg talk about the tooling and testing equipment in shops. Don said that he could discuss the scanning tools used to ensure parts are functioning and communicate to the other systems. Phil suggested he give a high level talk about the integration of the data elements and the documentation done. Paul said these were in line with the conversation we had with Greg about the total process, the integration points and the potential for integration. Don also asked if there is consistent terminology used.

    • During the last meeting, we talked about having Chris Chesney, Repairify, present: Chris has experience working with OEMs and focusing on future technologies. He is also on the board for the NASTF.

    • CCC: A representative from CCC offered to give a “state of the industry” presentation. Phil asked what a state of the industry presentation included and we explained that it would be similar to what Susanna Gotsch and Ryan Mandell have done in the past sharing research.

    • We’re looking into future technical webinars based on the list of names/companies Mike Hastings provided. This included Smart Bear, Postman and Facebook. Phil said he was interested in the topics except for Facebook. Paulette said we might be able to bring several contacts together during a webinar in the future.

• Location & Date: The conference will be held at the DoubleTree by Hilton in Bloomington, IL.

  • Monday, September 11: Welcome Reception

  • Tuesday, September 12: Full-day conference & NABC Gifting

  • Wednesday, September 13: Half-day conference, annual meeting & tour of Rivian

  • Thursday, September 14: Board Meeting

• Bill Garoutte is confirmed to be emcee.

• The theme is Connected Industry, Connected Car

• • • Mike Hastings provided a list of technical contacts. Paulette has been trying to connect with an individual from Postman who we had a meeting set up with previously that was canceled.

• 2023 CONNEX Conference Presenters:

• Confirmed speakers include:

  • State of the Industry: Sean Carey, SCG Management Consultants

  • Repair planning & Impact on Claims: Tanya Sweetland, OEC

• Submission proposals:

  • Leadership: Jay Perry from Ally Business Coaching

  • Calibration/Scanning: Josh McFarlin and Chuck Olsen from AirPro Diagnostics

  • I-CAR training: Bud Center and Mike

• Potential speakers suggested:

  • Keynote:

    • Names of futurists shared in the past include John McElroy, recommended by Jeff Wildman, or Bernard Marr in the UK, recommended by Petra Schroder. Ken suggested Chrissy Taylor, CEO of Enterprise and I reached out to Kim. Don likes the idea of having a futurist.

    • Ken recommended Marty Ellingsworth, Executive Managing Director, P&C Insurance Intelligence at J.D. Power, and Mateo Carbone, Founder and Director of IoT Insurance Observatory. We are setting up meetings with both.

  • We’ve reached out to Jeff Peevy, I-CAR, and Jake Rodenroth, Lucid, to talk about AR/VR.

  • We’ve reached out to CMT to discuss telematics and they are confirming availability. We also reached out to contacts from LexisNexus and Verisk. Paul said that most of the telematics used so far in the industry is pre-loss but there is also the potential for discussion regarding what happens in the collision space.

  • We’ve reached out to Lemonade, Tesla and GM re: OEM insurance. The contact from GM isn’t available the week of the conference but is interested in participating in a CIECA webinar. Phil offered to reach out to Lemonade for a contact.

  • Stephen Applebaum and Allen Demurs recommended we reach out to

    • Brad Metzger at AmFam, Sr Claim Director

    • Scott Kohl at Kemper

    • Josh Thompson, SVP Claims, Onstar; he wasn’t available the week of the conference.

    • Randy Ohler, Regional Manager at Grange

  • I reached out to the National Association of Insurance Commissioners for a speaker and filled out a form to ask about a recommendation for a presenter.

  • Ed Mondragon from State Farm is looking into a speaker.

  • Phil suggested reaching out directly to CIECA board of directors members with questions about presenters.

  • Data Privacy and Security: Don Porter recommended we reach out to Brandon Laur at CCi and we have a meeting set up. We also are meeting with Trent Tinsley from Entegral. Don said it would be interesting to hear how things are going to change in the future regarding technology and vehicles. Phil said we might want to share information about what PII is. Paul said that the reality is to do business, APIs are going to be exchanged but the issue is how to do that responsibly.

  • OEMs we’ve reached out to:

    • Rivian: The communications department is confirming a speaker

    • John Eck: checking availability

    • Benito Cid: Not available due to travel restrictions

    • Nissan (contact shared by Sandy)

    • BMW

    • Ford

  • EV batteries: Sandy and Ginny provided list of contacts. We are meeting with Doug Hamilton from American Battery Technology and reached out to Argonne Labs. Ginny has suggested NaatBatt and Redwood, which we’ve reached out to as well. Sandy said Redwood is working with Ford and would be good to reach out to.

  • Department of Transportation: Meeting is set up.

  • Electrify America: Reached out to.

  • 3D Printing: Reached out to Formlabs.

  • Dassault Systemes: Reached out to several timesCollision Customer Experience: Marty Ellingsworth, J.D. Power

  • EV Battery Technology: Doug Hamilton, American Battery Technology Company (TBD); if he is not available, we’ll reach out to Redwood; Sandy offered to share contacts if Doug isn’t available.

  • Smart Cities: Brandon Branham, assistant city manager & CTO for Peachtree Corners & executive director of Curiosity Lab

  • EVs: Frank Phillips, Rivian and TBD if second presenter focused on having someone on the technical side. Don said we could ask him to talk about the infrastructure for the charging stations and how that will develop. Paul said it would be great if they could share a big picture view of what is going on and what they are doing in regard to charging because it’s obviously an obstacle to broad adoption. They could also talk about the technology, ADAS features, that will have to be repaired. Finny suggested including insight about the total loss of a Rivian and what will happen with the information in it.

  • Connected Cars/Connected Industry: Damon Aldrich, director of EV and infrastructure strategy for Enterprise

  • AR/VR: Jake Rodenroth, Lucid Motors & Jeff Peevy, I-CAR

  • Telematics: Cornelius Young, Cambridge Mobile Telematics will talk about post-collision capabilities. Paul suggested they talk about what is going on and what we can expect in the future. LexisNexus (TBD) We decided to wait following up due to the amount of presenters we have now.

  • Telematics/State Farm: Chad Witt & Michael Neuber, meeting is set up to discuss focus. Don said they could be on separate topics and the State Farm speakers could talk about what telematics means to insurance companies and the rest of the industry, including rental eg. He suggested having the presentations back-to-back.

  • Panels

    • Digital Claims Process: Brianne Jones, State Farm; Craig Edmonds, Allstate; Scott Kohl, Kemper; and Patrick Burnett, USAA (TBD), suggested by Bill Brower

    • Information Privacy/Security: Moderator Brandon Laur, CCi Global Technologies; Pete Tagliapietra, DataTouch; Sumit Chauhan, Cerebrum X; and Amy Beard, Indiana State Commissioner. Ginny recognized the company name Cerebrum X from the press.

    • OEM Repair Procedures: Moderator Mark Allen, Audi; Frank Terlep, Opus IVS; Chuck Olsen, AirPro Diagnostics; and 3M (TBD); Ginny said the standardization of repairs by OEMs comes up in the committee meetings and we could address it during the panel discussion. She said we could also include information about the different ADAS capabilities offered by OEMs. Paul said we should focus on the role that CIECA will play in having a standard method to request information because of the different data. Don suggested we ask Mark Allen about the focus of the panel discussion.

  • Technical Presenters

    • Intro to CIECA/CAPIS: Paul Barry, CIECA

    • CAPIS/Architecture Committee Panel Discussion: Jeff Schroder, CarPart.com; Dan Webster, Enlyte (TBD); and Pete Sheehan, Mountaineer Business Technology

• Potential speakers:

  • Subaru

  • Nick Dominato, AutoBolt

  • Lemonade

  • Department of Transportation: Meeting held with deputy director, looking for speaker from NHTSA

  • Ginny suggested we reach out to IIHS about a research paper they recently shared.

• Submission Proposals

  • Calibrations/OEM requirements

    • Josh McFarlin and Chuck Olsen, AirPro Diagnostics

    • OEM repair procedures panel – Mark Allen to lead? exchanging data; Frank Terlep, Opus IVS, ALLDATA?

    • Leadership: Jay Perry, Ally Business Coaching

    • I-CAR training: Bud Center & Mike

• Emerging Technology Topics

  • 3D printing – companies/shops using

  • ADAS/Calibration

  • AI growth-reach out to co-chairs

  • AR/VR: Reached out to Jeff Peevy & Jake Rodenroth

  • Autonomous/Self-driving – Mobility

  • Connected Cars

  • Digital claims

  • Information privacy/security

  • EVs

  • OEM insurance: GM, Lemonade, Tesla

  • Telematics

• Rebranding of Education Committee

  • We’re very grateful for the support of the committee members and appreciate Don, Sandy, Ginny and others helping us pull together the CONNEX agenda. Over the years, we’ve found the focus of the committee has changed from education to finding speakers and planning webinars and the annual conference, so we were thinking of renaming the committee to reflect the current focus. Paul said that we appreciate the faithfulness from Don, Sandy and Ginny attending but it seems like others no longer attend the meetings. We are thinking of rebranding it to be amore accurate depiction of what the committee actually does. Don said it would be wise to reach out to younger up and coming individuals to join the committee and participate. Sandy agreed with Don and suggested bringing in the new generation on board to get involved and share ideas. Ginny agreed as well and said that it would be great to have people on the committee that see themselves actively leading it in 2040, 2050 and beyond.

?? Great meeting everyone. Thank you for your participation. Have a great week!

Up Next

• Antitrust Agreement and Meeting minutes acceptance

Action items

Decisions