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Date

17 Mar 2022

Agenda

• Antitrust Agreement and Meeting minutes acceptance

• Discussing Next Steps for Emerging Tech

Meeting Minutes

• Antitrust Accepted

• Meeting Minutes Accepted

• AI standards today in the global market

  • The technology has to be available for the oldest technology.

  • Some areas in the world have flip phones as the major percentage of the population, which means that AI has to be developed that will work off the lowest resolution standard.

  • AI reads read pictures of pictures in jpeg format.

  • AI has optical character recognition that allows it to read estimates that were worked on by someone else.

  • AI using video is important and allows for precise images that does not fit in frames of a picture.

    • Video is still a forward-looking concept.

    • AI performs better with video because it is able to show creases and wrinkles better.

    • Video is mp4 format where images are jpg. At this AI cannot rely on HD technology.

• Can the Industry APIs send this information?

  • Can we create API messages that will allow core companies to share with other industry segments in a handshake?

  • AI can be used as early as FNOL

  • Would AI be a new CIECA message?

    • Need to have handshake and transfer data to others.

    • The industry needs to work together to create a message that allows for fair competition.

      • The handshake and message share should be standard, the competitive edge would come from the apps use of this information and the solutions they provide.

    • Assignment and Estimate may host the AI aggregates?

    • The new APIs would be perfect example of using new technology

• Areas AI would be used with CIECA products

  • Assignment

  • FNOL, Triage to determine if a car is repairable.

  • Estimate

  • Parts and procurement, the search for parts could start before a vehicle makes it to the shop.

• Industry Segments impacted

  • Policy Holders

  • MSO

  • Repair shops

  • Parts providers

  • Salvage

  • Insurance

• Output decision

  • Repairable

  • Not Repairable

  • Appraisal

  • Inspection

  • Condition Report

• Possible Use Cases for AI

  • Triage

  • Estimating

  • Review

  • Subro/Salvage

  • Inspection

• Do we need an AI committee or a subcommittee of the Emerging Tech Committee?

  • We need a focused group

  • We need the Collision Industry to be included.

  • Need to get all AI industry segments involved.

  • Do we need a task force of Emerging Tech could be over another committee?

• AI is the Blackbox stuff goes in and AI output will influence current messages.

• Need to develop a Standard and best practices for

  • Resolution

  • pictures

  • video

  • and identify and provide solutions for common challenges.

• Workflows possibilities

  • Insurance agents can integrate with Repair Shops, Salvage

  • Shops can integrate with parts and material suppliers

• What the Emerging Technolgies Committee wants.

  • Data in picture and video standards in format and resolution

  • Data confidentiality standards determined for sharing this data, who does the images belong to? The Customer, the insurance agent?

• • The Decision in the last meeting was to have a Taskforce Committee to look into the impacts of AI with the Collision Industry electronic messages, CIECA. We believe the new CIECA Project Committee would be a good fit for this type of committee and a new AI Committee will be started.

• Reviewed the Emerging Technologies list

  • Third Party Apps

    • This is apps such as Google, ADAS and aftermarket platforms for things such as scanning and diagnostics.

    • Standalone systems that work with the data in CIECA messages.

    • Third Party Systems could use some work for sharing data on if the Repairer pays and charges customer or if the Third Party System itself invoices the customers.

      • Third Party Invoice is not included in original estimates

      • If we get codes for Third Party Invoice, such as Discovery, then they could be part of the estimate and they could be paid.

    • Aftermarket items such as lift kits, tinted windows, spoilers need codes so we can list them to research because they are not part of the standard OEM repair procedure.

    • Conclusion: The messages and data CIECA has today are okay and not a hot topic. We can learn about these systems and the areas they will impact, but no immediate need.

  • Mobility

    • There are works with College Campuses and handicap mobility

    • Conclusion: Do not see an impact to CIECA at this time and needs to be investigated in more detail later.

  • 3D Printing

    • Parts that are not keep in stock can be made with 3D printing.

      • How do we know the material that are required, do we need CIECA messages to handle this data?

    • Tools to repair vehicles can be made with 3D printing.

      • How will this be charged on invoice and what other messages can this impact?

    • Conclusion: 3D Printing needs to be a subcategory of Emerging Tools and procedures. Other Sub categories: Copy parts for replacement, CAD files, and the lucky number 13 Robotics Automation moved up to this category. This makes Gene happy to have 12 instead of 13 categories. This will be the next topic to review by the committee.

  • Augmented and Mixed Reality

    • There is the Hardware and Software impacts to the industry

      • Hardware - the rigs and patterns on the floor that are needed to obtain the correct results

      • Software that is used to target the car and work with the OEM data to provide the expected results.

    • Software Security is still a risk

    • Conclusion: We still need to investigate, but not top priority.

  • Blockchain

    • There is a lot of great things going on with Blockchain and it could be a solution to supply chain issues.

    • Blockchain will have information on the history of EV cars that will help determine the value of the car, things such as services provided, battery charging techniques.

    • Committee would like to get more education on this topic from people like Kyle Weber and Stephen Applebaum

    • Conclusion: Important topic, but not top priority.

🍀 Great Meeting Everyone! Happy Birthday Chuck!

Emerging Technology Committee bi weekly Committee Meeting (First Thursday)-20220303_100611-Meeting Recording_Trim.mp4

Up Next

• Antitrust Agreement and

• Meeting minutes acceptanceReview/Acceptance

• Welcome Committee

• Emerging Tools and Procedures.

  • Come up with action items and milestones

Action items

Decision

• Top Priority Emerging Technology Category is Emerging Tools and Procedures