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Background

The purpose of this committee is to define business information passing between parties as it relates to the collision repair and related industries.  We are asking for responses and feedback from the industry at-large relative to the work the committee has done to date, and to emphasize the importance of continued work in this area. 

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In 2010, a new project request began development within VDI. The project title is New Claim Service and the scope is to develop the capability to relate claims handling by multiple industry segments.  The focus is to create the ability to support a superordinate or parent level message and/or message components

Mission

CIECA’s Vehicle Damage & Imaging Committee’s goal is to develop and maintain messaging standards and codes aimed at the appraisal and/or restoration of a vehicle that has incurred a loss.  This includes but is not limited to work requests, appraisals, images, and repair invoices.  

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Consumers demand a more timely and efficient process, and setting standards is the first step toward this goal.

Scope & Objectives

The Vehicle Damage & Imaging Committee will focus on the potential and process of:

  • Determine the benefits to all industry segments

  • Provide industry definitions (including questions and answers) and process flows

  • Develop a standard format for data communications

  • Establishing relationships to existing data elements

  • Developing a business workflow and providing industry definitions for all entities involved in this process

  • Developing new message types, code lists and/or fields (as needed) to facilitate vehicle damage repair and valuation messages.

  • Integrating messages to include all aspects of the vehicle repair and valuation process to facilitate the vehicle’s repair or identification of a salvage vehicle.

  • Establishing Vehicle Damage & Imaging Implementation Guide(s)

  • Updating the BMS to support data elements and relationships from existing standards (e.g. EDI 124,272, 841, and 997, EMS 2.6)

Operating Guidelines

  • To incorporate all potential business entities in the business processes

  • To work with the group to respond to group goals and timelines

  • To provide an open working relationship with the Committee within the antitrust guidelines

  • To recognize existing standards and use those base standards to build the new standards and extend existing ones, using existing codes as well

Industry Segments Affected

  • VDI Provider: A Company whose main businesses concern is providing vehicle damage repairs to the collision repair industry. The provider can perform vehicle damage repairs solely or can coordinate repair operations on a vehicle in conjunction with conventional repairs.

  • Damage Appraisers: Any entity whose role is to estimate or appraise vehicle damage and/or record and process appraisal information.

  • Repair Facility: Any company whose business concern is to repair damaged vehicles.

  • Insurance Company:  Property and Casualty insurers in one or multiple lines of business who acts on behalf of their policy holder and impacted parties for the repair of vehicles.

  • Information Technology Providers: Any entity that develops and/or maintains applications and/or services related to damage appraisals, appraisal data communications and/or appraisal data consolidation. 

  • Data Recipients: Any company that utilizes vehicle damage appraisals, vehicle damage data communications and/or vehicle damage data. 

  • Glass Installers: Those companies whose main business is to install auto glass.

  • Glass Suppliers: Those companies whose main business is to supply auto glass to the Glass Installers.

  • Paint Vendors: Any company who provides paint to facilities to paint vehicles

  • Sublet Repair Vendors: Any company who does vehicle repair work on behalf of a repair facility

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Reference materials