Versions Compared

Old Version 1

changes.mady.by.user Paulette Reed

Saved on

compared with

New Version 2

changes.mady.by.user Paulette Reed

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

🔓 Public Page

Status
colourGreen
titleActive

  • Determining the current status of implementations

  • Interviewing and consolidating implementation experiences of CIECA members, then documenting success factors, barriers, failure points, costs, and other related aspects of implementation

  • Evaluating the costs, benefits, and implementation timeframes for all industry segments.

  • Collecting industry information regarding issues surrounding interoperability issues in  software products and platforms, and other industry standards, and developing tools and resources to overcome barriers

  • Developing the tools and resources for all aspects of the implementation process, from cost justification to implementation to operation and maintenance

Info

ANTITRUST STATEMENT

As participants in this meeting, we need to be mindful of the constraints of antitrust laws. There shall be no discussions of agreements or concerted actions that may restrain competition. This prohibition includes the exchange of information concerning individual prices, rates, coverages, market practices, claims settlement practices, or any other competitive aspect of an individual company’s operation. Each participant is obligated to speak up immediately for the purpose of preventing any discussion falling outside these bounds.

Repair Status and Process Committee Membership

Repair Status and Process Committee participation is open to both members of CIECA and Non members of CIECA.

Membership within Repair Status and Process committee is granted after attending two consecutive meetings and 50% of the scheduled meetings after membership is established.

Membership is granted to the individual, not an organization.  

All approval decisions are made openly and on a consensus basis.  Consensus requires that all views and objections be openly and honestly considered, and that a concerted effort be made toward resolution.  The group will agree collectively on recognizing different positions.

Tip

RS&P

  • Monitors repair procedure with repair status, reporting to carriers and rental companies

  • Proactively extends rental period for repair facility with carriers’ approval

Tip

Scope & Objectives

🛠 Operating Guidelines

  • To incorporate all potential business entities in the business processes with Vehicle Repair Services.

  • To work with the group to respond to

group

  • Vehicle Repair Committee goals and timelines.

  • To provide an open working relationship with the Vehicle Repair Committee within the antitrust guidelines.

  • To communicate to software vendors on interoperability issues for their assistance and potential product enhancement.

The purpose of this report is to begin committee work
Tip

Background

The purpose of this committee is to define business information passing between parties as it relates to the collision repair and related industries.  We are asking for responses and feedback from the industry at-large relative to the work the committee has done to date, and to emphasize the importance of continued work in this area. 

The first objective will be to develop a single focus of the committee’s scope, objectives and goals.  It is evident that a framework has already begun that can drive future progress, and success will be dependent upon an expanded active participation. 

Vehicle Repair

Vehicle Repair (cieca.com)

Related CIECA Messages:

  • Vehicle Repair Status Services - This transmits the status of the vehicle within the repair process, including reasons for delay and current Status of the Repairs. (Repair Facility Add Request, Repair Order Add Request, Rental Add Request, Repair Status Change Request, Repair Order Close Request, rental Status Inquiry)

Background

The purpose of the Vehicle Repair Committee is for the committee members to work within the committee to define and publish the repair steps from loss initiation to final delivery and documentation.  The committee will determine, define, and standardize the event points that are required within the process   Coordination of the committee’s work will be with the Interoperability and Implementation Committee.  

The work will reach out for input and feedback from insurance carriers, repairs, rental car providers, appraisers and adjusters, third party intermediaries, and software companies.  The scope will include all issues, real and perceived, from the decision to research implementation to operation and maintenance of implementations. 

The committee work will also include the interoperability of systems and standards in the Property and Casualty industry. 

The emphasis is to improve customer service in the repair process, being stressed by all segments of the industry. 

CIECA’s efforts to align the CIECA Standards Development Committees with the CIECA Products changed the name of the Repair Status and Process Committee to the now Vehicle Repair Commitee.

Mission

CIECA’s Vehicle Repair Status & Process Committee’s goal is to develop and maintain messaging standards aimed at automating the repair status reporting and defining the repair process steps.  Input was derived from insurance carriers, repairs, rental car providers, appraisers and adjusters, third party intermediaries, and software companies regarding all communications needed to be communicated during the repair process within the collision industry. 

All business needs will be identified to enable electronic repair status reporting to move electronically between parties in the collision industry.  Having the repair operation process steps defined it enables greater awareness of a business partners’ capacity.  This development created the standards and tools for participants to enable bi-directional communication of data and messaging capability between all parties.  

The committee work will also include the interoperability of systems and standards in the Property and Casualty industry. 

Repair facilities demand a more efficient and convenient process for repair status reporting and processing. Setting standards is an important step toward this goal.

👥 Industry Segments

  • Insurance Carriers 

  • Vehicle Rental Provider 

  • Parts Provider 

  • Materials Provider

  • Repair Facility 

  • Business Management System Providers 

  • Damage Appraisers Appraisers 

  • Data Recipients

  • Information Technology Providers

  • Insurance Carriers 

  • Materials Provider

  • Parts Provider 

  • Repair Facility 

  • Third Party Intermediaries (includes Software Companies) 

  • Information Technology Providers

Related CIECA Messages:

  • Vehicle

Repair Status Services - This transmits the status of the vehicle within the repair process, including reasons for delay and current Status of the Repairs. (Repair Facility Add Request, Repair Order Add Request, Rental Add Request, Repair Status Change Request, Repair Order Close Request, rental Status Inquiry)

  • Authorization Services - Used by carriers to extend a rental period and by rental companies to proactively request rental period extensions ( Request, Extension Authorization Add Request, Extension Authorization Change Request, Extension Authorization Inquiry Request)

    • Rental Provider 

    Meet the team

    If you have questions on the committee’s activities, please contact a recent attendee.  If there is no date in column 1, they have not participated.

    Chair(s): Chris Hall

    Name

    Affiliation

    Industry Segment

    Last Attended

    Andy Hysi

    Akzo Nobel

    9/2021

    Barry Dorn

    Dorn’s Body and Repair INC

    Repair

    Chris Hall

    Entegral

    11/2021

    Clint Marlow

    Allstate Insurance

    Insurance

    David McClune

    California Autobody

    Erick Bickett

    Fix Auto USA

    John Vito

    Hertz

    Rental

    9/2021

    Julian Hart

    1-800 Radiator

    Kathy Goodard

    Kevin Kingsley

    AutoSpotProduction

    New Member

    Kim DeVallance Caron

    Enterprise Holdings

    Rental

    11/2021

    Marianne Sullivan

    TSD Rental, LLC

    Owen Miller

    Enterprise Holdings

    Rental

    11/2021

    Paul Barry

    CIECA

    Data Standards

    11/2021

    Paulette Reed

    CIECA

    Data Standards

    11/2021

    Phil Martinez

    Mitchell International

    Information Technology

    Richard Trevino

    Verisk

    Information Technology

    Stacey Phillips

    CIECA

    Data Standards

    9/2021

    Task report
    spacesRSP

    Jira Report

    Jira LegacyserverSystem JIRAmaximumIssues20columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolutionjqlQueryfilter='Repair Filter' serverIdabac5479-c181-36c9-a80c-f646fa715b9a