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ANTITRUST STATEMENT As participants in this meeting, we need to be mindful of the constraints of antitrust laws. There shall be no discussions of agreements or concerted actions that may restrain competition. This prohibition includes the exchange of information concerning individual prices, rates, coverages, market practices, claims settlement practices, or any other competitive aspect of an individual company’s operation. Each participant is obligated to speak up immediately for the purpose of preventing any discussion falling outside these bounds. |
Agenda
Antitrust Statement and approval of minutes
Website design
Meeting Minutes
The antitrust agreement was read and the minutes were approved.
Website design:
CIECA Explainer Video https://ydraw.wistia.com/medias/786wwjpcmg. Rick and Jeff both already reviewed the video and really like it. Rick was impressed with the video company and the information shared and Jeff said it helps explain what CIECA does in an easy-to-understand way. The Education Committee reviewed the graphics/clipart on 7/28 and made a list of graphic and wording changes that need to be made to ensure consistency and that all segments are represented. These were captured in the Education Committee meeting minutes: 2021-07-28 Education Meeting notes. Next steps include sharing the comments from the Education Committee with YDRAW for final changes.
Communications Plan for website:
Paul gave an overview of the work being done by him and Paulette to update the functionality and structure of the website. The current site uses old technology and the standards were saved as PDF documents. According to a recent members survey, many said that the BMS is daunting. The goal of the website project is to take a product management approach to the standards and make CIECA’s products more accessible.
Paulette is building out the standards so there is a section the public can access. The remainder of the content is only accessible to members.
The Marketing Committee was very supportive of the changes being made. Jeff said it will be easier to find the standards and Rick said it is a big improvement over the old site.
Stacey shared the Communications Plan for CIECA Website & Membership System Upgrade, which provides an overview of future communication that will be shared about the website changes. The committee was in support of the plan.
- Marketing CONNEX to members/industry: We invited committee to share ideas to market CONNEX. We then went over the agenda
Paul showed the progress made with the new CIECA website—cieca.info. He went over the basic design of each of the sections and invited feedback from the committee on colors, fonts, photos, etc. He also talked about how the standards are going to be organized. Rick mentioned he liked the look and flow. Kim said it was a lot more logical than the previous website. Melissa said it looked coherent.
Paul then gave an overview of ZoHo and the apps it includes.
We talked about the plans for the launch of the website. The member management system is being moved over to the new website, which includes invoices, and access to the member portal. We will let members know that we’re getting ready to launch the website and there may be some downtime over the weekend.
Melissa said that Paul has done an excellent job on all of the work involved.
Great meeting! 
Up Next
Antitrust Agreement and Meeting minutes acceptance
Action items
Decisions
Participants
Rick Palmer
Kim DaVallance Caron
Melissa Kwiatkowski
Zack Romero
Kelly Lawlor