As participants in this meeting, we need to be mindful of the constraints of antitrust laws. There shall be no discussions of agreements or concerted actions that may restrain competition. This prohibition includes the exchange of information concerning individual prices, rates, coverages, market practices, claims settlement practices, or any other competitive aspect of an individual company’s operation. Each participant is obligated to speak up immediately for the purpose of preventing any discussion falling outside these bounds.
Scan Committee Membership
Scan Committee participation is open to both members of CIECA and Non members of CIECA.
Membership within Scan Committee is granted after attending two consecutive meetings and 50% of the scheduled meetings after membership is established.
Membership is granted to the individual, not an organization.
All approval decisions are made openly and on a consensus basis. Consensus requires that all views and objections be openly and honestly considered, and that a concerted effort be made toward resolution. The group will agree collectively on recognizing different positions.
Vehicle Diagnostic Scanning
Incorporates all formats of scan documents in related CIECA messages
Integrates Implementation Guides for consistent implementations across all collision industry segments
Scope & Objectives
The SCAN Committee will focus on the potential and process of:
Determine the benefits to all industry segments
Provide industry definitions (including questions and answers) and process flows
Develop a standard format for data communications
Establishing relationships to existing data elements
Developing a business workflow and providing industry definitions for all entities involved in this process
Developing new message types, code lists and/or fields (as needed) to facilitate SCAN messages
Establishing SCAN Implementation Guide(s) & and Appendix C Documents
Facilitating industry practices for using scans to ensure quality and safety and protection from liability
Develop industry processes while recognizing
The scan process itself is self-policing
That once a scan is ordered there is not always a follow up to see if a pre-scan or interim scans are taken
The scans can be requested at all times
The scans are to ensure repairs are addressed correctly as specified by the OEMs
The need to include calibration specifications & requirements from OEMs and corresponding measurements in the scan messages
The final scan that ensures the repair was completed correctly is most commonly requested and clarification on what was done is sometimes required
Assist to the degree possible, aid Insurance Companies, Repair Facilities, and all parties looking for clarification as to the need for scans for an accident, as well as when multiple scans are needed. This includes when and who to charge for the scans.
Develop the standards and processes for when scans will be stored and where to store the scans. At a minimum, scans will be stored with the repair order.
To clearly define a scan definition, and communicate it is a collection of diagnostics acquired from the vehicle by a scanning device, which may be the vehicle itself
To incorporate all potential business entities in the business processes
To work with the group to respond to group goals and timelines
To provide an open working relationship with the Committee within the antitrust guidelines
To coordinate all standards development with STAR and related organizations
The purpose of this committee is to define business information passing between parties as it relates to the collision repair and related industries. We are asking for responses and feedback from the industry at-large relative to the work the committee has done to date, and to emphasize the importance of continued work in this area.
The first objective will be to develop a single focus of the committee’s scope, objectives and goals. It is evident that a framework has already begun that can drive future progress, and success will be dependent upon an expanded active participation.
At the first scanned processes was the objective to capture scan information both before and after the repair. This was later expanded to capture interim scans, these may be required for the proper repair process.
Scanning has been and continues to be, and industry discussion and remains an open issue on when to scan and payment for the scans. These issues are not within the scope of this committee.
CIECA’s SCAN Committee’s goal is to develop and maintain messaging standards and codes aimed at receiving and recording repair related scans for after the accident and before repair, to interim steps in the repair process, and the final scan upon repair completion.
To recognize authorizations can come from the insurance company and/or the owner. To accommodate every source for the authorization, that varies in the industry. Recognizing it is required by some insurance companies for their authorization.
The SCAN standards will be able to communicate images, XML records, JSON records, pdf's, or CSV (comma-separated values) records to accommodate the various scan tools. To accommodate all sources of scans that can be from the repair facility, 3rd party vendors, appraisers, adjustors, dealerships, the OEMs and even from the vehicle.
Information Technology Providers
Third Party Administrators
Meet the team
If you have questions on the committee’s activities, please contact a recent attendee. If there is no date in column 1, they have not participated.
Chair(s): Darrell Amberson and David McCreight
Geeng Yee Chong