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ANTITRUST STATEMENT

As participants in this meeting, we need to be mindful of the constraints of antitrust laws. There shall be no discussions of agreements or concerted actions that may restrain competition. This prohibition includes the exchange of information concerning individual prices, rates, coverages, market practices, claims settlement practices, or any other competitive aspect of an individual company’s operation. Each participant is obligated to speak up immediately for the purpose of preventing any discussion falling outside these bounds.

Operating Guidelines

  • To incorporate all potential business entities in the business processes with Vehicle Repair Services.

  • To work with the group to respond to Vehicle Repair Committee goals and timelines.

  • To provide an open working relationship with the Vehicle Repair Committee within the antitrust guidelines.

  • To communicate to software vendors on interoperability issues for their assistance and potential product enhancement.

  • Vehicle Repair Status Services - This transmits the status of the vehicle within the repair process, including reasons for delay and current Status of the Repairs. (Repair Facility Add Request, Repair Order Add Request, Rental Add Request, Repair Status Change Request, Repair Order Close Request, rental Status Inquiry)


Background

The purpose of the Vehicle Repair Committee is for the committee members to work within the committee to define and publish the repair steps from loss initiation to final delivery and documentation.  The committee will determine, define, and standardize the event points that are required within the process   Coordination of the committee’s work will be with the Interoperability and Implementation Committee.  

The work will reach out for input and feedback from insurance carriers, repairs, rental car providers, appraisers and adjusters, third party intermediaries, and software companies.  The scope will include all issues, real and perceived, from the decision to research implementation to operation and maintenance of implementations. 

The committee work will also include the interoperability of systems and standards in the Property and Casualty industry. 

The emphasis is to improve customer service in the repair process, being stressed by all segments of the industry. 

CIECA’s efforts to align the CIECA Standards Development Committees with the CIECA Products changed the name of the Repair Status and Process Committee to the now Vehicle Repair Commitee.

Mission

CIECA’s Vehicle Repair Committee’s goal is to develop and maintain messaging standards aimed at automating the repair status reporting and defining the repair process steps.  Input was derived from insurance carriers, repairs, rental car providers, appraisers and adjusters, third party intermediaries, and software companies regarding all communications needed to be communicated during the repair process within the collision industry. 

All business needs will be identified to enable electronic repair status reporting to move electronically between parties in the collision industry.  Having the repair operation process steps defined it enables greater awareness of a business partners’ capacity.  This development created the standards and tools for participants to enable bi-directional communication of data and messaging capability between all parties.  

The committee work will also include the interoperability of systems and standards in the Property and Casualty industry. 

Repair facilities demand a more efficient and convenient process for repair status reporting and processing. Setting standards is an important step toward this goal.

Industry Segments

  • Business Management System Providers 

  • Damage Appraisers 

  • Data Recipients

  • Information Technology Providers

  • Insurance Carriers 

  • Materials Provider

  • Parts Provider 

  • Repair Facility 

  • Third Party Intermediaries (includes Software Companies) 

  • Vehicle Rental Provider 


Meet the team

If you have questions on the committee’s activities, please contact a recent attendee.  If there is no date in column 1, they have not participated.

Chair(s): Jim Puskas and Chris Hall

Name

Affiliation

Industry Segment

Last Attended

Andy Hysi

Akzo Nobel

 

 

Barry Dorn

Dorn’s Body and Repair INC

Repair

 

Chris Hall

Entegral

 

 

Clint Marlow

Allstate Insurance

Insurance

 

David McClune

California Autobody

 

 

Eric Lindbloom

PDA

 

New Member 5/2022

Erick Bickett

Fix Auto USA

 

 

Jim Puskas

Entegral

 

1/2022

John Vito

Hertz

Rental

 

Julian Hart

1-800 Radiator

 

 

Kathy Goodard

 

 

 

Kevin Kingsley

AutoSpotProduction

 

New Member

Kim DeVallance Caron

Enterprise Holdings

Rental

 

Marianne Sullivan

TSD Rental, LLC

 

 

Owen Miller

Enterprise Holdings

Rental

 

Paul Barry

CIECA

Data Standards

 

Paulette Reed

CIECA

Data Standards

 

Phil Martinez

Mitchell International

Information Technology

 

Richard Trevino

Verisk

Information Technology

 

Stacey Phillips

CIECA

Data Standards