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   CIECA 500 Westover Dr  #11617; Sanford,  NC  27330 

Date

Info

ANTITRUST STATEMENT

As participants in this meeting, we need to be mindful of the constraints of antitrust laws. There shall be no discussions of agreements or concerted actions that may restrain competition. This prohibition includes the exchange of information concerning individual prices, rates, coverages, market practices, claims settlement practices, or any other competitive aspect of an individual company’s operation. Each participant is obligated to speak up immediately for the purpose of preventing any discussion falling outside these bounds.

Agenda

  • Antitrust Statement Agreement & minutes approval

  • 2021 CIECAST Webinars: January-May

    • Focus on representing a different segment each month

  • Update on CIECA video (script, survey, Marketing Committee input)

  • Newsletter feedback

  • CONNEX Conference - theme? agenda, NABC gifting, MC, etc.

Minutes

  • Antitrust statement was read and the meeting minutes were accepted

  • CIECAST webinars for 2021

    • February 25 - Open API CIECAST which will inform the industry of the work we are doing and how it will benefit the industry.

      • Paul to give overview.

      • Andy will give Technical technical background and why JSON.

      • Paulette will go over committee and process.

    • March 25 - Mitchell: Mitchell had offered in the past to discuss Glass glass repair, but now that they have partnered with Tractable, they mentioned a Claims Automation claims automation focus.

      • Make sure that it remains non-promotional.

      • Include Phil in the conversations and meetings.

    • April - 2021R1: This will be one of two technical webinars held during the year.

    • May - Safelight Safelite can present on glass repair.

    • Other Potential potential topics

      • We need to find topics from each of our industry segments to keep everyone involved and cross sharing crosssharing information.

        • Susanna from CCC may be available July or August

        • Tom mentioned Parts and Materials, he : Tom is retiring in June, so we need to reach out soon. 3M is a possibility.

        • Photo Estimates 3M

        • OEM

        • MSO

        • Recyclers and EV battery

        • Open Recall panel discussion with ARA

          • This was done 2 years ago

        • Blockchain: Tesla?

        • MSOs: Melissa Kwiatkowski from Driven Brands reached out for possible webinar. Multiple MSOs presenting?

        • Recyclers: EV battery or open recall panel discussion with Caryn Smith from ARA moderating (this was done two years ago during conference).

        • Insurance: blockchain?

          • Its hard to incorporate Blockchain blockchain with CIECA

            • This would be good for CIC to present

      • The Committee liked the January CIECAST where members from different business segments all presented on one topic and how it impacted each of them. This is something we may be able to do more of to see cross impact.

  • Video

    • Script was sent to the Marketing and Executive Committee Education Committees for feedback

      • It was suggested that the length of the video be shortened. The current script takes around 5 min to get through, and this would be a little longer than most people will pay attention too. Recommend a 3 min What three-minute “What is CIECA video video” and/or shorter 30-45-second videos that can be played with or individual to discuss the other areasindividually or spliced together.

      • Animation is preferred to keep the video neutral.

        • If you use someone in to speak from the industry or brands, it limits the life span lifespan of the video if someone retires or leaves the organization.

        • No Cartooncartoons, but white board whiteboard flow is preferred.

      • We have the contact for the company that worked on the Calibration video that is ready to meet to start discussing options.

      • Possible voiceover of someone that is known in the industry.

      • Include testimonials.

  • Newsletter

    • Received feedback to not use red and stick with the CIECA blue.

    • The Newsletter would go out Quarterly

      • Mailing list has around 454,000 500- 484,000 800

    • We would have the CIECA Main topic section

    • A spotlight section without company logo because we do not want to be seen as promoting.

    • Update on upcoming CIECAST

    • Review of past CIECAST

    • Committee update

    • Connex update

  • Connex

    • Connex will be in September 2021

    • Bill said he would MC the event

    • Recycled Rides would like to do gifting

    • We will create Committees to help with the different areas of Connex

      • Phil and Kim did a great job on food for the last Connex

    • Hotel is already handled

    • Need Presenter Ideas

      • Can we get a theme that correlates with our Strategic plan.

      • Reach out to CIECA Board for possible presenters

    • Tom has talked to Hendrick Motorsports, they are not able to commit to the dates at this time.

      • Could Hendrick Motorsports be Keynote speaker?

(big grin) Great meeting. Thank you everyone!

Up Next

  • Antitrust Statement Agreement & minutes approval

  • CIECAST topics

  • VIDEO Update

  • CONNEX preliminary planning

    • Theme Ideas

    • Names for Presenters

Action items

Decisions

Participants