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CIECA 500 Westover Dr #11617; Sanford, NC 27330
Date
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ANTITRUST STATEMENT As participants in this meeting, we need to be mindful of the constraints of antitrust laws. There shall be no discussions of agreements or concerted actions that may restrain competition. This prohibition includes the exchange of information concerning individual prices, rates, coverages, market practices, claims settlement practices, or any other competitive aspect of an individual company’s operation. Each participant is obligated to speak up immediately for the purpose of preventing any discussion falling outside these bounds. |
Agenda
Antitrust Statement Agreement & minutes approval
2021 CIECAST Webinars: January-May
Focus on representing a different segment each month
Update on CIECA video (script, survey, Marketing Committee input)
Newsletter feedback
CONNEX Conference - theme? agenda, NABC gifting, MC, etc.
Minutes
Antitrust statement was read and the meeting minutes were accepted
We discussed the first four CIECAST webinars for 2021
January - EV Revolution: Steve suggested we incorporate information about CIECA messages/tie in the topic to CIECA. A meeting will be held with the presenters to discuss content.
February - JSON initiative: Paul shared that this webinar will lay out the groundwork to the industry about JMS and begin to reinvigorate the committees.
March - Mitchell: Mitchell has offered to present about glass repair. They preferred that Safelite didn’t co-present. Steve and Don Porter suggested asking if there is a specific reason that prefer not to share the stage. Stacey and Paul will talk to MitchellFebruary 25- Open API CIECAST which will inform the industry of the work we are doing and how it will benefit the industry.
Paul to give overview
Andy will give Technical background and why JSON
Paulette will go over committee and process
March 25 - Mitchell: Mitchell had offered in the past to discuss Glass repair, but now that they have partnered with Tractable, they mentioned a Claims Automation focus.
Make sure that it remains non promotional
Include Phil in the conversations and meetings.
April - 2021R1: This will be one of two technical webinars held during the year.
Paul gave an overview of the CIECA video project, which was on hold until there was clarity around CIECA’s vision and strategy. Paul wrote a draft script for the explainer video and Stacey will send it to the committee to review. Paul said the goal is to keep the video to 3 minutes.
We briefly discussed CONNEX and whether it would move forward this year. Paul is assuming it will go ahead but we will evaluate things as the year progresses. Don Porter mentioned that the URG training event is scheduled to take place in April and sponsors/presenters are receptive. The committee was in agreement that it would like to begin discussing the CONNEX agenda/presenters.
May - Safelight can present on glass repair.
Other Potential topics
We need to find topics from each of our industry segments to keep everyone involved and cross sharing information.
Susanna from CCC may be available July or August
Tom mentioned Parts and Materials, he is retiring in June, so we need to reach out soon.
Photo Estimates
3M
OEM
MSO
Recyclers and EV battery
Open Recall panel discussion with ARA
This was done 2 years ago
Blockchain
Its hard to incorporate Blockchain with CIECA
This would be good for CIC to present
The Committee liked the January CIECAST where members from different business segments all presented on one topic and how it impacted each of them. This is something we may be able to do more of to see cross impact.
Video
Script was sent to the Marketing and Executive Committee for feedback
It was suggested that the length of the video be shortened. The current script takes around 5 min to get through, and this would be a little longer than most people will pay attention too. Recommend a 3 min What is CIECA video and shorter videos that can be played with or individual to discuss the other areas.
Animation is preferred to keep the video neutral.
If you use someone in the industry or brands, it limits the life span of the video if someone retires or leaves the organization.
No Cartoon, but white board flow is preferred.
We have the contact for the company that worked on the Calibration video that is ready to meet to start discussing options.
Possible voiceover of someone that is known in the industry
Include testimonials
Newsletter
Received feedback to not use red and stick with the CIECA blue.
The Newsletter would go out Quarterly
Mailing list has around 45,000 - 48,000
We would have the CIECA Main topic section
A spotlight section without company logo because we do not want to be seen as promoting.
Update on upcoming CIECAST
Review of past CIECAST
Committee update
Connex update
Connex
Connex will be in September 2021
Bill said he would MC the event
Recycled Rides would like to do gifting
We will create Committees to help with the different areas of Connex
Phil and Kim did a great job on food for the last Connex
Hotel is already handled
Need Presenter Ideas
Can we get a theme that correlates with our Strategic plan.
Reach out to CIECA Board for possible presenters
Tom has talked to Hendrick Motorsports, they are not able to commit to the dates at this time.
Could Hendrick Motorsports be Keynote speaker?
Great meeting. Thank you everyone!
Up Next
Antitrust Statement Agreement & minutes approval
CIECAST topics
VIDEO Update
CONNEX preliminary planning
Theme Ideas
Names for Presenters
Action items
Stacey and Paul to talk to Mitchell regarding having Safelite co-present on glass repair
Stacey to send video script to committee
Decisions
Participants
Stacey Phillips - Facilitator
Steve Betley
Don Porter
Don Elliot
Participants in the meetings are noted for your information. If you have questions on the committee’s activities, please contact a recent attendee. https://cieca.atlassian.net/wiki/spaces/EDU