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Date

02 Aug 2023

Agenda

• Welcome/Networking

• Antitrust

  • This meeting is subject to the terms of the anti-trust and it will be recorded.

• Review Meeting Minutes

• Ginny email Stellantis may simplify EVs by dropping onboard charger, inverter (greencarreports.com)

• New Internal battery repair

• Up Next

  • Business Use Case (Intake or Emergency)

  • Data needed to identify EV

Meeting Minutes

• Antitrust Accepted

• Meeting minutes reviewed and accepted.

  • The presentation on cieca.com from the last meeting cuts off during Dierk’s presentation.

• Presentations from previous meeting

  • In our last meeting we had presentations to provide education on EV vehicles after a collision and then the intake process of an EV.

  • Do we feel like we have enough information about these business use cases that we can create a Use Case? Do we need more education or do we see no CIECA impact?

    • With the speed of the industry changing for EV, it is critical to have education shared.

• Ginny sent some education material between meetings (Above Link)

  • Look at the impact of having the inverter and the charging system within the actual design of the vehicle.

  • Addressing the consistency of making the EV more efficiently and safer by using new software that is sensor related to achieve that.

  • Everyone appreciated the information.

• Internal Battery Repair

  • The service model is changing when we don’t have a dealership layer, which means relying heavily on our collision repair network to do more than just collision.

    • How is accessibility across the country without a dealership layer?

      • Opening Service shops in areas and have several satellite locations with an extensive mobile technician network.

      • The good thing about EVs is they do not require as much maintenance as the traditional gas vehicles in regard to oil changes and even brakes are different.

      • Able to handle a lot of the service needs remotely versus being in a service center, obviously bigger things, batteries drive units, you know, pieces of glass, things like that we do at service centers, but we're expanding some of those tasks out to the collision repair network as well.

  • The battery pack serviceable, which brings along a whole new list of training and tooling and vocabulary that people have never seen before.

  • Using a lot of innovative techniques to prepare technicians for even senior level technicians, for new processes and new repairs.

    • Mobile technician training/certification

      • All the technicians are trained hands on both mechanically and with body repair. They are working on real cars to figure out what is going on. This is mandatory training before they can be certified.

  • How to diagnose new systems as far as the way the batteries work.

  • New Vocabulary and terminology are coming out, it is not CIECAs role to worry about the definitions and publishing the vocabulary, but we do work close with other organizations in the industry that do focus on this and if we need to share a list of terminology we can.

• CIECA’s role is to find new data and new messaging standards that will help the industry communicate getting a tow for a vehicle, getting an appointment or rental, getting an estimate and finding parts for these vehicles. This committee was created when the Recycled Parts and Inventory committee was running into roadblocks in finding out how the EV would impact current business models and how to identity when an EV was safe or what life expectancy the battery would have. With the education that we received in the previous meetings, do we think that we have enough to start looking at Business Use Cases? Can we identify data or pain points with current messages that we can help the industry?

  • For example, we have numerous code list to help standardize the data received in messages. Fuel Type is one code list that we have where we have hybrid and Electric specified, but with the new technology, do we need more specific definitions or will this work?

    • There is confusion in the industry trying to figure out if a vehicle is an EV, PHEV or HV. What do those acronyms mean? What's the differences between them? The definition can have a drastic effect on the types of parts that can be used.

      • A Chrysler Hybrid and a Crysler gas car for the same model will need different parts because the hybrid has a steel gas tank versus the gas car having a plastic gas tank. This is due to the hybrid engine not running gas all the time and it being possible for pressure to build in the fuel tank and cause a fire.

      • They would fit, but putting the wrong material on could make a car not safe.

      • We should align with the SAE standard for acronyms for this technology because the terminology and acronyms are important. Especially if the shop buys parts from non-dealer suppliers such as the aftermarket or salvage resource, these codes will be needed to identify the vehicle without a vendor code.

  • In line-Item Category, do we need a category for EV and the parts that may be specific to an EV, or do we just need to identify new parts or services that EVs have that gas vehicles do not?

    • Ask everyone to look at pain points and look at the data being shared with the CIECA messages you have adopted today and see if there are things, we can add to the data to help identify the EV process or parts.

  • Labor OPS

    • High voltage power down can be added, we have 12 Volt power down, but none for high voltage.

    • Software over the air request can be added, there are procedures where a request for software over the air to receive an update from the OEM before the part being installed will work.

      • This is not uncommon with gas cars, such as VIN Locking, but it is a different terminology and more time critical process, so it would be best to be able to differentiate between them on an estimate, so it eliminates confusion.

        • This is operation, but they also have a different rate associated. Typically for a vehicle you have body repair, mechanical repair, frame repair and aluminum repair, etc. However, what are different types of Labor Categories for the EVS? Do we have other types of Labor categories that we should start identifying that have different labor rates than the typical body or mechanical or so, or are some of these things included under that the existing type of you know rates?

          • Well, I would say you know, how are we classifying things like ADAS today; that a mechanical operation or is that a diagnostic operation? If we add a category, it maybe diagnostic and that's where maybe it would fall because you're using a diagnostic tool or you're using a portal to request.

          • I think if you if the committee wanted to create a new diagnostic labor rate, then maybe or labor category maybe that's maybe that's something that could be look at case there's I think there's other things that could fall in that category as well.

          • Think we're good as far as diagnostics, unless the committee knows where we may charging different rates than diagnostics that's when we start looking at saying yeah we want to maybe start trying to identify those and I couldn't again I can ask as far as from a vendor 's point of view if we're looking to identify any other type of Labor categories that get charged at different rates for particular operations or you know part stuff like that so.

          • Look at it at its root, diagnostic is a meant to be tied to a measurement. If you're diagnosing suspension damage, that would be an alignment machine where diagnosing frame damage, it would be a frame machine and a measuring system. A diagnostic network, it would be a scan tool. So, I think it's going to be categorized under that under that labor rate and have a different labor, different labor rate dollar wise then it ought to have a function of measurement that comes with it.

          • The thing is, is that when you're trying to define labor rate, they look at their cost of goods sold and they have tooling that's tied to that, whether it's a diagnostic scan tool or it's a specific type of frame bench or it's an alignment machine. Not all shops are going to make that investment, right? Shops typically will charge a different rate based on what they have Investment with training and tooling. So that's kind of what I'm driving at is it ought to be quantifiable with a measurement.

  • Salvage needs to know how to identify an EV for battery and the battery and how to know the life and charge.

  • Tow Condition and other Tow Category Code List

    • Tow goes along with the Emergency preparedness that was presented at the last meeting, is there items that we need to share such as Heavy Duty (What is that definition), these EV cars are weighing more than gas vehicles and getting heavier. Do we need to identify the weight of an EV so they bring the right equipment. EV will need a dolly, so we need to be able to identify the EV.

    • State of Charge data needs to be shared because batteries at a high stat of charge or low state of charge where the vehicle can be damaged if the charge gets too low.

  • The next meeting is right before CONNEX, so we can work through this homework and determine what more education we need as a committee and hopefully learn some at CONNEX.

    • Hope everyone is planning to attend CONNEX, Jake is going to bring a car we can all test drive

    • Gene requested a party bus; we will ask Stacey to look into that with the transportation items she is working on.

    • CONNEX is being held in Bloomington, IL and we will have a tour of Rivian.

Great Meeting

Up Next

• Welcome/Networking

• Antitrust

Action items

•  Chris Chesney is going to provide a list of SAE Acronyms for the committee to review.
•  Phil Martinez is going to check with his database group to see if there are pain points or any new categories we can add or part types.
•  Ginny Whelan will look into data needed by looking at the interchange database to see what data we can share and search with to make sure the correct parts can be identified.

Decisions

Related Documentation: